Tracey Road Equipment, Inc. is seeking to hire full-time Parts Manager for our Albany, NY Branch. The Parts Manager is responsible for running a profitable and efficient parts department. This position will accomplish objectives using proper purchasing procedures, inventory control, staff utilization, and security.
A successful candidate will:
- Manage and train new employees within the parts department, ensuring they understand departmental procedures and responsibilities.
- Oversee the purchasing of parts for stock and customer orders.
- Conduct research on inventory issues and review stock requests from customers and other departments to maintain accurate inventory levels.
- Handle technical parts issues both internally and with manufacturers to ensure quick and efficient resolution.
- Process customer returns, determine restocking fees, and coordinate freight as necessary.
- Manage and resolve issues related to receiving and pricing discrepancies in coordination with accounting.
- Ensure parts employees follow established procedures, including reading A/R notes, prepayment, COD collection, and direct shipping processes.
- Oversee shipping and receiving personnel, ensuring compliance with procedures.
- Review daily reports, such as Lost Sales, Negative Parts Sales, and NOLOC parts, and follow up on any issues.
- Conduct weekly report research on Dirty Core Inventory, Aging Transfer Reports, Deleted Front Counter, No Cost Parts, and Parts Returned, and follow up on the findings.
- Manage department expenses by consistently monitoring and reviewing them, including managing overtime.
- Ensure a positive departmental culture, focused on customer service and employee engagement.
- Lead the team with dedication and drive, fostering a collaborative and productive environment.
Skills & Abilities:
- Strong leadership skills, with the ability to mentor and train employees effectively.
- Excellent problem-solving abilities, particularly in handling inventory, purchasing, and technical issues.
- Strong organizational and financial management skills.
- Commitment to delivering exceptional customer service and maintaining a positive departmental culture.
Knowledge & Experience:
- Proven experience in parts management, preferably within the truck or heavy equipment industry.
- Proven experience in managing a diverse team of direct reports.
Are you looking for a job with exciting opportunities and endless possibility? Consider a career with Tracey Road Equipment today! Not only does Tracey Road Equipment foster a positive, team-oriented workplace, but all full-time employees also enjoy an unparalleled benefits package, including:
- Commission pay, on top of salary
- Medical, vision, dental, life, voluntary plans – and more!
- Vacation, sick, and holiday pay – including YOUR birthday!
- 401k program – along with company match and quick vesting schedule!
Tracey Road Equipment is an affirmative action/Equal Opportunity Employer. Tracey Road Equipment provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. As part of the company's equal employment opportunity policy, Tracey Road Equipment will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are provided the same equal opportunity.
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Experience:
- Leadership: 2 years (Required)
Ability to Commute:
- Albany, NY 12245 (Required)
Work Location: In person
