Manage safety and programs including best practice to support IFR of <2.5
Manage all department finances, including achieving monthly targets and provide budget files internally
Implement new building and install operational excellence throughout
Ensure all SOP's and WI's meet the operational requirements and minimize any process exposure
Provide consistency across both sites in operations including visual management and reporting
Ensure all service goals are meeting standards and understand cause and implement corrective action if not
Develop and present content for QBR's in addition to the site managers
Support best practice across both operations
Provide network reporting for internal and external requirements
Coach, guide and evaluate GM's and OM's across department
Negotiate and support with any new business and SOW
Absorb and evaluate customer corporate requests to allow GM's to run operation
Improve within operations. Ensure teams have a pipeline of active and future projects
Review and provide guidance on any commercial or legal requirements
Build relationship between customer and Kuehne+Nagel to retain customers business and future growth opportunities
