Make Lives Better, Build Your Future: Join SageGrove by Heritage Communities as our Regional Director of Operations!
At SageGrove, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.
What You’ll Do:
As our Regional Director of Operations (RDO), you will lead operational strategy across our bi-state portfolio of 6 communities in the Kansas City metro (2 in Kansas, 4 in Missouri), directly impacting the lives of our residents and the success of our teams by:
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Driving Regional Operational Excellence & Strategic Growth:
- Driving accountability across assigned communities to ensure each location consistently achieves financial and operational targets.
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Facilitating monthly and quarterly financial reviews, leading annual budgeting processes, and executing strategic growth plans.
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Identifying community-specific challenges and translating them into business- and resident-focused strategies.
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Developing and executing integration plans for new community onboardings, including operational policies, procedures, and financial projections.
- Exercising Executive Leadership & Team Development:
- Selecting, mentoring, managing, and holding high-performing Executive Directors accountable for community success.
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Fostering a culture of high associate morale and retention at the community level, aligned with Heritage's core values.
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Recruiting, onboarding, training, and performance-managing associates across the region in accordance with company policies.
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Identifying regional staff training needs and coordinating updated educational materials with the home office.
- Ensuring Resident-Centered Care & Regulatory Compliance:
- Creating innovative solutions and strategies to deliver care excellence, maximizing resident and family satisfaction.
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Ensuring full regulatory compliance across multi-state locations by enforcing uniform and consistent operational processes.
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Maintaining operational knowledge across all senior living departments (Sales & Marketing, Dining, Life Enrichment, EVS, HR, Maintenance).
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Ensuring strict confidentiality and oversight regarding HIPAA, resident, and associate information.
- Fostering Strategic Partnerships & Communication:
- Establishing and evolving positive working relationships with Heritage OnCare Health, vendors, and third-party healthcare providers.
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Communicating effectively across all organizational levels, from front-line community staff to executive leadership.
What We’re Looking For:
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5+ years of senior living management experience (multi-site operational oversight preferred).
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Active Assisted Living Administrator license/certification (or the ability to obtain one promptly).
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Bachelor's degree in Healthcare Administration, Business, Hospitality, or a related field (preferred).
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Proven ability to manage multi-site budgets, analyze financial statements, and think strategically.
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Strong problem-solving, negotiation, and persuasion skills to navigate complex and ambiguous situations.
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Proficiency with common office and industry-specific software (e.g., EHR/EMR, CRM, Microsoft Office Suite).
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Valid driver's license and acceptable driving record.
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A genuine passion for serving seniors and a commitment to our core values.
Why Choose SageGrove?
At SageGrove, with 24 locations across 6 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.
What’s In It for You?
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Paid Time Off – 3 weeks of Paid Vacation in your 1st year + 32 hours sick time.
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Free Meal Every Shift – enjoy a warm meal on us.
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Medical, Dental, and Vision – with low co-pays.
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Company-Paid Life & Disability Insurance
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401(k) with up to 5% Match
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Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
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Ongoing Training & Support – covering reimbursement for Med Aide/Tech certifications and CEUs.
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A Workplace That Feels Like Home – positive, team-first culture.
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Employee Assistance Fund, Discounts and more!
For more information contact us at: [email protected]
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Regional Director
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Senior Living
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Assisted Living
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Community Director
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Healthcare Administration
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Leadership
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Management
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Administrator
