Dental Patient Service Representative (PSR) | Contract/Temp (3-Months) | Full Time
Location: Miami, FL 33193
Pay: $15-$16/hr
Schedule: Mon-Fri; 9am-5pm
Job Responsibilities:
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal.
- Respond to patient questions and or concerns according to Policies.
- Answering Telephones.
- Scheduling Appointments.
- Maintaining Appointment Book.
- Confirming Appointments.
- Follow up on no shows/cancellation of Appointments.
- Register Patients on sign in sheet.
- Post charges and payments to patient accounts.
- Checking voicemail on a daily basis.
- Maintain a clean and friendly waiting area for patients.
Required Skills & Experience:
- Six (6) months Denticon experience in the dental industry.
- Experience answering telephones.
- Must have exceptional customer service skills.
Preferred Skills & Experience:
- Experience working in a dental, medical, or other health-care office.
- Knowledge of insurance plans (HMO/PPO).
Randall Primary
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- HMO/PPO Insurance: 1 year (Preferred)
- Dental EMR : 1 year (Required)
Language:
Work Location: In person
