Captain – Front of House
Pay: Starting at $18.00 per hour
Department: Lodge
Reports To: Lodge Manager & Executive Chef
Employment Type: Full-Time | Part-Time | Seasonal
This Is Not Your Typical Restaurant Job
Working a season at Blixt & Co is unlike any hospitality position you'll find elsewhere.
One moment you're serving a multi-course tasting menu worthy of Chef's Table. The next, you're pouring whiskey for guests beside a fire after a day in the field or serving lunch beneath a safari tent in an aspen meadow with the Grand Tetons in the distance.
Our guests aren't just customers—they become familiar faces. You'll know them by name, remember how they take their eggs in the morning, prepare their favorite evening cocktail without asking, and create experiences they'll remember long after they leave.
If you're passionate about luxury hospitality, thrive on attention to detail, and naturally lead by example, we'd love to welcome you aboard.
About Blixt & Co
At Blixt & Co, we offer one of North America's premier traditional driven pheasant and partridge shooting experiences, bringing the timeless traditions of the English countryside to the breathtaking landscapes of the American West.
Our guests travel from across the country expecting exceptional hospitality, outstanding cuisine, and impeccable service. Every member of our team plays an important role in delivering an experience that feels effortless, personal, and unforgettable.
Position Summary
The Captain serves as the leader of the Front of House team and sets the standard for hospitality throughout the lodge.
Working closely with the Lodge Manager and Executive Chef, you'll oversee daily service, support and mentor fellow team members, manage beverage operations, and ensure every guest receives an exceptional dining experience.
This is a hands-on leadership position. You'll spend your days serving guests, leading service, solving problems, coaching staff, and ensuring every detail is executed to the highest standard.
Key ResponsibilitiesLeadership
- Lead the Front of House team through each service with confidence and professionalism.
- Set the standard for exceptional hospitality by leading through example.
- Coach, mentor, and support team members while fostering a positive work environment.
- Assist with onboarding and training new employees.
- Provide constructive feedback to encourage growth and development.
- Communicate effectively with the Lodge Manager, Chef, and all departments.
Guest Experience
- Deliver personalized, world-class hospitality throughout each guest's stay.
- Build meaningful guest relationships while maintaining professionalism and discretion.
- Anticipate guest needs before they arise.
- Remember guest preferences, dietary restrictions, allergies, and special requests.
- Handle guest concerns with confidence, empathy, and professionalism.
- Create memorable dining experiences through genuine, attentive service.
Food & Beverage
- Lead breakfast, lunch, cocktail, and dinner service.
- Prepare and serve cocktails, wine, beer, and non-alcoholic beverages.
- Confidently present menus and wine selections.
- Assist guests with food and wine pairings.
- Maintain thorough knowledge of all food and beverage offerings.
- Ensure service standards remain consistent throughout every meal.
Operations
- Coordinate daily Front of House operations.
- Assist with opening and closing procedures.
- Maintain exceptional cleanliness and presentation throughout the lodge.
- Prepare dining rooms and event spaces for service.
- Assist with private dinners, special events, and field hospitality.
- Support operational improvements that enhance the guest experience.
Qualifications
We're looking for an experienced hospitality professional who enjoys leading others and takes pride in delivering exceptional guest experiences.
Preferred qualifications include:
- Previous leadership experience in hospitality, restaurants, luxury hotels, or fine dining.
- Bartending experience required.
- Wine knowledge strongly preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Professional appearance and grooming.
- Positive attitude and strong work ethic.
- Calm under pressure and adaptable in a fast-paced environment.
- Reliable, punctual, and flexible.
- Comfortable working both indoors and outdoors.
- Ability to work evenings, weekends, and holidays.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift and carry at least 25 pounds.
- Ability to bend, reach, push, pull, and perform repetitive movements.
- Comfortable working in changing outdoor conditions during shoot days.
What We're Looking For
The ideal Captain understands that luxury hospitality isn't simply about serving food—it's about creating moments that guests remember.
You naturally notice the details others miss. You enjoy mentoring others, solving problems before they become issues, and creating an atmosphere where both guests and teammates feel genuinely cared for.
You're confident without being arrogant, personable without becoming overly familiar, and you understand that true luxury often comes from the smallest gestures.
Whether you're remembering a guest's favorite bourbon, anticipating a dietary request before dinner, or quietly helping a teammate during a busy service, you lead through consistency, professionalism, and genuine hospitality.
Job Types: Temporary, Part-time, Full-time
Pay: From $18.00 per hour
Benefits:
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
Work Location: In person
