Performs a wide range of administrative duties and coordinates a variety of complex office procedures in support of the department(s) and leadership.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Associate’s degree in business administration, Communications, Education, Finance or related field required.
OR
2. High School Diploma AND 2 years of project management or related experience.
PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Bachelor’s degree preferred.
2. PMP or related project management certification preferred.
EXPERIENCE:
1. Experience in a large organization.
2. Experience in a hospital environment.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Assist with or coordinate special projects, serving as a liaison among stakeholders including ambulatory operations, clinical department leadership, information technology, and other departments.
2. Support the management of project communications, deliverables, deadlines, and stakeholder engagement to ensure alignment with department initiatives.
3. Contribute to the development of revenue cycle reports, create presentations, and assist in communicating findings and progress to leadership.
4. Monitor project timelines, track key milestones, and escalate issues to ensure project objectives are being met. Assist in negotiating and documenting any changes to project scope.
5. Respond to stakeholder inquiries and assist in resolving operational and system-related issues in collaboration with Department Leadership, IT, clinical teams, and support staff.
6. Utilizes working knowledge of organization’s versions of software to perform project planning and oversight, for example: Windows, MS Project, MS Office, MS SharePoint.
7. Support Project Managers and Directors in identifying process improvement opportunities, including workflow enhancements and EMR optimization strategies.
8. Participate in planning and implementing change and maintaining and improving productivity through attendance and participation in departmental functions and staff meetings.
9. Conduct routine project meetings to share organizational information and to provide guidance, direction, motivation, and to discuss overall performance of respective staff relative to work assignments.
10. Participates in pre-engagement preparation and implementation planning, and transition to support.
11. Coordinate with leadership to initiate and implement projects, ensuring collaboration and timely execution across relevant internal and external teams.
12. Assist in the development of project proposals, resource plans, and budgets under the guidance of senior project staff.
13. Participate in project review meetings to track progress, document outcomes, and identify risk mitigation strategies.
14. Support cross-functional teams by providing insight into workflows, system integration, and best practice alignment to ensure successful project implementation.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ability to sit for extended periods of time.
2. Ability to lift, push or pull 10–15 pounds.
3. Visual acuity must be within normal range.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Standard office environment.
SKILLS & ABILILTIES:
1. Strong Project Management skills.
2. Ability to assist with the development of analyses of results.
3. Proven ability to document and refine complex processes to project plans.
4. Working knowledge of Microsoft Office Suite and experience with Epic preferred.
5. Oral and written communication ability to effectively represent the Ambulatory sites of service and Hospital in interactions with third party payers, patients, physicians and other departments.
6. Analytical and problem-solving skills as well as the ability to work and communicate effectively with other departments.
7. Knowledge of spread sheet, word processing and office software applications.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Exempt)
Company:
SYSTEM West Virginia University Health System
Cost Center:
538 SYSTEM HIM CDI
Address:
3040 University Ave
Morgantown
West Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
