Job Summary:
Our pediatric dental office is seeking a dedicated, compassionate, and positive Patient Care Coordinator / Front Desk Receptionist to join our team. In this role, you will play a key part in supporting daily operations and ensuring a smooth, welcoming experience for our patients. You will assist with scheduling, patient communication, and maintaining accurate records while helping create a friendly and supportive environment for both patients and staff. Our mission is to provide every patient with a positive experience, and we pride ourselves on fostering an enjoyable workplace.
Duties:
- Schedule patient appointments and manage the appointment calendar
- Greet patients warmly and provide necessary paperwork
- Collect and verify patient information, including medical history and insurance details
- Answer phone calls and respond to patient inquiries in a professional and courteous manner
- Coordinate with providers to ensure timely delivery of patient care
- Maintain accurate and up-to-date patient records using electronic systems
- Process insurance claims and verify patient coverage
- Assist with billing and payment collection
- Ensure compliance with HIPAA guidelines to maintain patient confidentiality
Qualifications:
- Previous experience in a dental or medical office preferred
- Proficiency with office software (e.g., Microsoft Office Suite)
- Familiarity with dental terminology and procedures
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize effectively
- Compassionate, empathetic, and patient-focused
- Positive attitude, strong work ethic, and team-oriented mindset
Additional Information:
- Practice hours: Monday–Friday, 7:30 AM – 5:00 PM
- Compensation based on experience and skill level
- Position available immediately
Thank you for your interest—we look forward to hearing from you!
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Work Location: In person
