First Bank and Trust is seeking an experienced Bank Teller in Gray, TN to work as the Vault Teller. The Vault Teller oversee cashflow within the branch, operate as a Teller, and provide superior customer service. These individuals support and provide guidance to other Tellers within the branch.
KEY RESPONSIBILITIES:
Greet and assist customers with exceptional customer service.
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Assist customer with deposits, withdrawals, transfers, and other financial transactions.
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Provide excellent customer service by addressing inquiries and resolving issues.
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Maintain and balance a cash drawer accurately.
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Balance branch cash daily
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Prepare currency orders/shipments
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Promote bank products and services to meet customer needs.
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Identify customer financial needs through active listening.
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Educate customers on digital banking tools and services.
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Collaborate with team members to meet customer service and operational goals.
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Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
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Ensure compliance with all banking policies, procedures, and regulations.
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Respond to customer inquiries in person, over the phone, or via email.
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Ensuring compliance with all banking policies, procedures, and regulations.
QUALIFICATIONS:
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Two years of prior banking experience required.
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High school diploma or equivalent required.
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Associate's degree - Accounting, Business, Finance, Communications, and/or Marketing – preferred.
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Strong communications and interpersonal skills.
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Strong attention to detail.
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Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
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PTO Leave is 20 Days per year earned monthly.
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First Bank and Trust recognizes 11 paid holidays, when the holidays occurs during the work week.
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Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
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Employees are automatically enrolled in the bank's 401K/ESOP Plan.
- First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
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First Bank and Trust provides long-term disability Insurance coverage.
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Normal work week is Monday- Friday between 8:00 - 6:00 and Saturday 8:00-1:00.
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran
