Customer Service Representative
Starting Pay: $20.00/hour | $21.00/hour after successful completion of training
We are hiring Customer Service Representatives to join a new dedicated customer service team.
If you have strong customer service skills, enjoy helping people, and are looking for an opportunity with the potential to work from home after training, we want to hear from you!
Schedule & Training
Start Date: August 31
Training: August 31 – December 31
Training Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m.
Training Location: In-office
After training, our hours of operation are Monday–Friday, 7:00 a.m.–7:00 p.m. Individual shifts will be scheduled within that window based on business and coverage needs.
After successfully completing training, employees may have the opportunity to work remotely based on performance and meeting work-from-home requirements.
What You’ll Do
- Handle customer service calls for Columbia Gas after completing training
- Assist customers professionally and accurately
- Follow required procedures, systems, and customer service guidelines
- Maintain reliable attendance and schedule adherence
- Meet established quality, productivity, and performance expectations
- Provide a positive customer experience on every call
What We’re Looking For
- Strong customer service and communication skills
- Dependable and reliable attendance
- Ability to learn and navigate multiple computer systems
- Ability to work in a fast-paced call center environment
- Professional and customer-focused attitude
- Ability to successfully complete the full in-office training program
Pay: $20.00/hour during training, increasing to $21.00/hour after successful completion of training.
Apply today! We are hiring 32 Customer Service Representatives for this new team.
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
