Job Summary
Front Desk Receptionist / Permit Coordinator
Compensation: Pay based on experience
The Permit Tech is seeking a friendly, professional and highly organized Front Desk Receptionist / Permit Coordinator to join our growing team. This position serves as the first point of contact for our customers and plays an important role in creating a positive experience for every client who interacts with our company.
The ideal candidate is outgoing, dependable, detail-oriented and comfortable handling multiple tasks in a fast-paced office environment.
Responsibilities:
- Answer and direct incoming phone calls in a professional and courteous manner
- Greet customers and visitors with a positive, welcoming attitude
- Manage incoming and outgoing correspondence, including emails and mail
- Prepare, organize and maintain customer files and company records
- Complete and manage digital forms and documents using Word, Excel & Adobe
- Perform online research related to municipal land development codes, permitting requirements and zoning regulations
- Enter and update information in company databases and spreadsheets
Qualifications:
- Positive, energetic and customer-focused personality
- Excellent verbal and written communication skills
- Strong phone etiquette and customer service skills
- Proficiency with Microsoft Word and Excel
- Experience filling and managing Adobe PDF forms
- Comfortable conducting internet research and gathering information from municipal websites
- Strong organizational skills and attention to detail
- Ability to prioritize tasks and work independently
- Previous administrative, receptionist, permitting or customer service experience preferred
What We're Looking For:
We are looking for someone who enjoys helping people, takes pride in their work and can represent our company professionally. The right candidate will be dependable, eager to learn and capable of handling a variety of administrative duties while maintaining a positive attitude in an upbeat & fun workplace.
Schedule:
Monday – Friday
Pay:
Compensation will be based on experience and qualifications.
If you enjoy working with people, have strong organizational skills and want to be part of a growing company, we encourage you to apply.
Pay: From $15.00 per hour
Work Location: In person
