Operations Coordinator
Company: Pointe Alarm, Inc.
Location: Grosse Pointe Woods, MI
Job Type: Full-Time
Pay: $22.00 – $30.00 per hour, based on experience
About Us
Pointe Alarm, Inc. has been providing security, fire alarm, access control, and video surveillance solutions throughout Michigan for decades. We are a growing company committed to delivering exceptional service to our customers and creating opportunities for our employees.
We are seeking a highly organized and dependable Operations Coordinator to support our team and assist with the day-to-day administrative and operational functions of our business.
This position is ideal for someone who enjoys wearing multiple hats, staying organized, and helping a fast-paced company operate efficiently.
Responsibilities
- Provide administrative support to the Director of Operations
- Manage calendars, meetings, and scheduling
- Prepare reports, spreadsheets, and presentations
- Maintain company records, files, and documentation
- Coordinate with service, installation, and office teams
- Assist with vendor communications and administrative projects
- Update and maintain information in company software systems and databases
- Answer and direct phone calls and emails
- Assist with process improvement initiatives and special projects
- Organize procedures and operational documentation
- Perform other administrative and operational duties as assigned
Qualifications
- 3+ years of administrative, office, or operations experience preferred
- Experience in the security, fire alarm, low-voltage, construction, or service industries is strongly preferred but not required
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office, especially Outlook, Excel, and Word
- Ability to prioritize multiple tasks and work independently
- Strong attention to detail and problem-solving skills
- Professional and customer-focused attitude
- Ability to maintain confidentiality and exercise good judgment
What We’re Looking For
- Someone who takes initiative and enjoys helping others
- A team player who thrives in a fast-paced environment
- A person who can adapt to changing priorities and manage multiple responsibilities
- Someone who is dependable, organized, and eager to learn
- An individual looking for a long-term opportunity with room for growth
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Paid Time Off
- Paid Holidays
- Opportunities for growth and advancement
Schedule
- Monday through Friday
- Day shift
- In-person position located in Grosse Pointe Woods, MI
Experience
- Administrative or Operations Support: 3 years preferred
- Microsoft Office: 3 years preferred
- Security, Fire Alarm, Construction, or Service Industry Experience
If you are organized, proactive, and enjoy supporting a growing team, we would love to hear from you. Apply today and become part of Pointe Alarm’s continued success.
Pay: $22.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
