Job Overview
We are seeking a dynamic and detail-oriented Administrative Assistant/Customer Service Representative to join our team! In this vital role, you will be the friendly face and efficient organizer that keeps our office running smoothly while providing exceptional support to clients and colleagues alike. Your energetic approach and proactive attitude will help foster a positive environment, ensuring all administrative and customer service functions are handled with professionalism and enthusiasm. This paid position offers an exciting opportunity to develop your skills in office management, client communication, and multitasking within a vibrant workplace.
Responsibilities
- Serve as the first point of contact at the front desk, greeting visitors and directing phone calls using multi-line phone systems with courtesy and professionalism
- Manage incoming correspondence, emails, and inquiries via phone, email, or in person, ensuring timely responses and follow-up
- Maintain organized office operations by handling data entry, filing, document proofreading, and updating records accurately using Microsoft Office and Google Workspace tools
- Support bookkeeping tasks such as invoicing, expense tracking, and managing financial records through QuickBooks or similar accounting software
- Assist with calendar management, scheduling appointments, coordinating meetings, and organizing events to optimize team productivity
- Handle confidential information with discretion while maintaining high standards of accuracy in clerical tasks and documentation
- Provide excellent customer support by addressing client questions, resolving issues efficiently, and ensuring a positive experience for all visitors and callers
Requirements
- Proven office management or administrative experience with strong organizational skills and attention to detail
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Calendar), and basic data entry skills
- Experience with QuickBooks or similar bookkeeping software is highly desirable
- Strong communication skills both over the phone and in person; bilingual abilities are a plus but not required
- Ability to handle multiple tasks simultaneously while maintaining professionalism under pressure
- Familiarity with front desk operations, multi-line phone systems, filing systems, and office equipment
- Demonstrated ability to manage confidential information responsibly with integrity
- Personal assistant or calendar management experience is advantageous but not mandatory
- High school diploma or equivalent; additional certifications in office administration or customer service are beneficial
- At least one (1) year of customer service experience
- Bilingual ( Spanish preffered )
Join us in creating a welcoming environment where efficiency meets excellence! This role is perfect for motivated individuals eager to grow their administrative expertise while delivering outstanding customer service. We value energetic team players who thrive on organization, communication, and making a positive impact every day.
Pay: From $18.00 per hour
Work Location: In person
