Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.
We’re hiring full-time Support Staff Front Desk to work at our Crestone Facility 41 Montebello.
Monday and Tuesday 7:30-4:30
As a member of the Support Staff Front Desk, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.
RESPONSIBILITIES: As a Support Staff-Front Desk under the supervision of the Director and Supervisor you will:
Provide exemplary customer service
Work hours that cover agency hours (hours may vary by location and programmatic needs)
Cover front desk reception
Operate phones/phone system
Scan and uploads records to the electronic health record
Verify client payer eligibility
Schedule client appointments as requested
Process Release of Information requests
Balance cash drawer/box
Maintain client electronic health records as needed
Complete client phone enrollments
Complete other departments’ job requests as needed
Cover at various locations as assigned
Record data electronically and communicate with clients
Perform other duties as assigned by supervisor
Requires standing, sitting and walking for prolonged periods of time
Requires occasional driving
Occasionally lifts and carries items up to 20 pounds
Requires working under stress in emergency situations
Occasional exposure to communicable diseases and bodily fluids
Requires frequent use of a computer, phone and other equipment
What You’ll Like About Us
Competitive pay $17.22 Hourly (Dependent on experience, certification and shift)
Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program
Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
HS Funded: EAP, LifeLock, Ask Charlie, Life and AD&D, LTD
Retirement 403(b) with employer match up to 6%
Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance
Flexible work schedule
Employee recognitions and celebrations
Warm and friendly work environment in which staff respect and learn from one another
What we’re looking For—The Must-Haves
High school diploma or GED equivalent
One year of receptionist experience, including basic computer and keyboarding skills
Excellent interpersonal relationship skills
Demonstrated understanding of appropriate boundaries
Demonstrated flexibility
Colorado driver’s license and access to reliable transportation during work hours
Must be able to travel to Trinidad & Walsenburg as needed
What we’d Like to See in you—the Nice-to-Haves
Health Solutions expects all staff to
Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.
Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.
Inspire and model collaborative teamwork and Human Kindness; and
Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.
Must already be authorized to work in the US; sponsorships not available.
Closing Date: 10/09/2026 EOE, M/F
