A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay.
A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests.
During check-in, a front desk agent will verify a guest’s method of payment. Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options.
Responsibilities:
- Register & process guests and their assigned rooms
- Accommodate guest requests
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash payments
- Maintain a clean and neat front desk area
- Must be able to work weekends
- Position is for 2pm to 10pm
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Work Location: In person
