About Funzy Play
Founded in 2018 by early childhood education specialists, Funzy Play is a premium family club and indoor playground dedicated to creating meaningful play experiences for children and families. Through innovative play, enrichment programs, and community engagement, we foster cognitive development, imagination, creativity, and social growth in a safe, structured, and welcoming environment.
About the Opportunity
We are seeking an energetic, highly motivated, and results-oriented Sales & Store Manager to lead both sales performance and daily store operations.
This role is ideal for a strong retail leader who thrives in a customer-facing environment and has a proven track record of driving revenue growth through memberships, events, and community engagement. The successful candidate will oversee the sales team, manage store operations, develop staff, and create exceptional experiences for families while achieving ambitious business goals.
Key ResponsibilitiesSales & Business Development
- Drive membership sales, birthday party bookings, and early education program enrollment.
- Develop and execute sales strategies to consistently exceed revenue targets.
- Build relationships with local families, schools, and community organizations to generate new business opportunities.
- Identify upselling and cross-selling opportunities across memberships, classes, camps, and party packages.
- Monitor KPIs and sales performance, implementing action plans to improve results.
Store Operations & Leadership
- Oversee day-to-day store operations and ensure smooth execution across all departments.
- Lead, coach, and develop a high-performing team focused on sales excellence and customer satisfaction.
- Recruit, train, and evaluate staff while fostering a positive and accountable culture.
- Manage scheduling, labor efficiency, and operational standards.
- Ensure compliance with safety, cleanliness, and company policies.
Customer Experience
- Create an outstanding family experience that encourages repeat visits and long-term membership retention.
- Ensure all team members provide exceptional customer service.
- Handle customer concerns professionally and efficiently.
- Serve as a brand ambassador for Funzy Play within the local community.
Qualifications
- Minimum 5 years of professional experience.
- At least 3 years of experience in retail management, hospitality management, sales management, or a similar leadership role.
- Demonstrated success in achieving and exceeding sales goals.
- Strong leadership, coaching, and team development skills.
- Excellent communication and interpersonal abilities.
- Bilingual in Mandarin and English preferred.
- Experience with memberships, events, hospitality, family entertainment, fitness, education, or children's services is highly desirable.
- Passion for creating memorable experiences for children and families.
Schedule
Tuesday – Friday: 1:00 PM – 8:00 PM
Saturday – Sunday: 10:00 AM – 8:00 PM (At least one day of weekend)
Weekend and holidays availability is required.
Compensation
- Competitive base salary/hourly pay
- Monthly performance-based commission
- Growth opportunities within a rapidly expanding family entertainment brand
Ideal Candidate
The ideal candidate is not simply a store manager—they are a sales leader, team builder, and community ambassador who is passionate about growing a business while creating exceptional experiences for families.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Application Question(s):
- Will you be able to work full day on Weekends?
Language:
Ability to Commute:
- Queens, NY 11354 (Required)
Work Location: In person
