Medical Billing Supervisor – Accounts Receivable & Denial Management
A Medical Billing Supervisor leads the billing team, manages the revenue cycle, and ensures accurate accounts receivable (AR) collections while resolving insurance denials efficiently.
Role Overview
The Medical Billing Supervisor is a leadership position in the revenue cycle, responsible for overseeing the billing department’s daily operations. This role blends people leadership, process optimization, and regulatory compliance to ensure accurate claims, timely reimbursements, and compliant operations. The supervisor works closely with providers, coders, and payers to improve coding accuracy, reduce denials, and enhance cash flow.
Key Responsibilities
- Team Leadership & Training: Supervise, train, and mentor billing specialists, coders, and follow-up staff; ensure compliance with HIPAA and payer guidelines
- Revenue Cycle Oversight: Monitor the end-to-end process from claim submission to payment, including denial management, appeals, and patient billing inquiries
- Accounts Receivable Management: Analyze AR aging reports, implement action plans to reduce days in AR, and improve cash flow
- Denial Resolution: Investigate and resolve insurance denials, work with payer representatives, and optimize re-submission to reduce denial rates
- Process Improvement: Identify workflow bottlenecks, recommend automation or technology upgrades (EHR, billing software, clearinghouses) to improve efficiency
- Collaboration: Partner with the Accounts Receivable Supervisor and Revenue Cycle Manager to streamline payment processes and reduce claim rejections
- Compliance & Audits: Conduct regular audits of billing records, ensure audit trails, and maintain data privacy protocols
- Reporting: Generate and present performance metrics (KPIs like denial rate, net collection rate, days in AR) to leadership
Essential Skills & Qualifications
- Education: Bachelor’s degree in healthcare administration preferred but not required. Some roles require certification in medical billing and coding.
- Experience: 3+ years in medical billing; experience with EHR systems and billing software
- Technical Skills: Proficiency in CPT, ICD-10-CM, HCPCS coding; familiarity with insurance reimbursement processes; strong analytical and problem-solving abilities.
- Soft Skills: Excellent communication, interpersonal skills, attention to detail, and ability to work in a fast-paced environment
- Regulatory Knowledge: Understanding of HIPAA, payer guidelines, and compliance requirements
Why This Role Matters
By managing AR collections and denial resolution, the Medical Billing Supervisor directly impacts the organization’s financial health, patient satisfaction, and operational efficiency. This role is critical for reducing revenue leakage, improving payer relationships, and ensuring accurate patient billing
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
