SUMMARY:
Provide cleaning services to public spaces to ensure the highest level of cleanliness befitting a four-diamond hotel. Anticipate guest’s needs and respond with a sense of urgency. Enthusiastically and professionally engage with guests and teammates. Complete assignment in a timely manner with an elevated level of accuracy. Comply with standard operating procedure and management direction.
- Clean, dust, wax, scrub, polish, and service public spaces daily in accordance with hotel procedures.
- Stock cart with public space supplies at beginning and end of shift.
- Engage all guests with a warm friendly greeting.
- Ensure the public space linen hand towels are stocked and stacked properly. Remove all dirty towels and bring them to the laundry.
- Clean and sanitize all public restrooms as well as employee restrooms.
- Remove and dispose of all waste in the basket to ensure the inside and outside is clean.
- Move and dust, furnishings, lamps, wash windows and doors, vacuum, sweep, mop and shampoo carpets/floor cleaning.
- Provide necessary amenities to public spaces in accordance with the public space Standard Operating Procedure.
- Leave the public space ready for inspection.
- Report to Engineering any damage, hazards, repairs needed in the public space areas.
- Perform turndown service to each occupied room.
- Follow all Lost & Found Procedures
- Sign keys and radio in and out daily.
- Comply will all projects set forth by the housekeeping management team.
- Attend mandatory daily, weekly, and monthly meetings.
- Other housekeeping duties as assigned.
QUALIFICATION REQUIREMENTS:
To perform this role successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or the required ability. Reasonable accommodation may be available to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
- High School Diploma or GED.
- 1 year of commercial, hotel, hospital, or nursing home cleaning.
REASONING ABILITY:
- Ability to apply common sense and understanding to conduct detailed written or oral instructions.
- Must be able to speak and understand English.
- Must know and use reasonable care for the safety and security of the guests and team members.
- Must be able to recognize situations which may require a supervisor to step in.
PHYSICAL DEMANDS:
- The physical requirements described here are representative of the typical daily duties required to succeed in the Public Space Attendant Role.
- Employees must be able to push, pull, stand, stoop, bend, lift, carry, walk, and use tools properly.
- Must be able to lift or move at least fifty pounds.
WORK ENVIRONMENT:
- The work environment and characteristics described here are representative of those an employee must comply with while performing the essential functions of this role.
- Required to use approved chemicals as outlined in the standard operating procedure.
- Required to use commercial vacuum cleaners.
- Possess the ability to reach five feet above your head.
- Understand and implement safety protocol.
- Noise level is moderate.
- The employee may request reasonable accommodation to ensure the requirements of the role are satisfied.
Shift:
- Day Shift (required) Typically 5 AM to 1 PM (hours are based on occupancy).
- Evening Shift (required) Typically 2 PM to 10 PM (hours are based on occupancy).
- Rotating schedule.
- Holidays and weekends required.
Experience: Required
- Hospital, nursing home, commercial or professional (with references) cleaning experience: 1 - 2 years
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Rotating shift
Experience:
- Cleaning: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Waterville, ME 04901 (Required)
Ability to Relocate:
- Waterville, ME 04901: Relocate before starting work (Required)
Work Location: In person
