Job Summary
We are seeking a dedicated and professional team member to join our Fairport Pickleball Club team. The ideal candidate will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage various administrative tasks efficiently.
Duties
- Greet and welcome members & guests in a friendly and professional manner.
- Answer and direct phone calls and inquiries promptly.
- Manage check-in processes efficiently.
- Schedule reservations and manage the reservation calendar.
- Perform data entry tasks, including updating member or guest information.
- Provide information about services, facilities & policies.
- Assist with coordinating projects and assist with administrative tasks as needed.
- Maintain a clean and organized front desk area.
- Assist with the checkout of food, beverage and pro shop items.
- Ability to provide service in the bar/kitchen (training provided).
- Tips as additional compensation when working bar/kitchen.
- Hours are variable and include days, evenings and weekends.
- Part-Time
Qualifications
- Proven experience in a similar administrative role is a plus.
- Proficiency in managing an online calendar and document management.
- Strong scheduling ability with attention to detail and accuracy.
- Ability to handle multiple tasks and prioritize effectively.
- Excellent phone etiquette and communication skills.
- Familiarity with online member management software is a plus.
- General knowledge of the Pickleball sport is a plus.
Pay: $16.00 - $18.00 per hour
Expected hours: 15.0 – 25.0 per week
Benefits:
Ability to Commute:
- Fairport, NY 14450 (Required)
Work Location: In person
