These roles support FIFA World Cup 26™ Protocol and Seating operations across official Host Cities in the United States, Mexico, and Canada.
Final assignments will be determined based on operational needs, candidate availability, and tournament requirements.
Protocol & Seating Lead Support (Central) - Role Overview
Reporting to the Protocol & Seating Leads, this centrally based role supports protocol and seating operations across matches and regions.
Key Responsibilities
- Support VVIP/VIP seating changes and updates in BSMManage executive suite inventory
- Monitor guest and ticket volumes per match
- Coordinate closely with Ticketing, Hospitality, and venue Protocol Officers
- Support reporting, guest lists, and ad-hoc operational needs
Seating & Ticketing Coordinator (Venue-Based) - Role Overview
Reporting to the Protocol Officer, this role supports on-site VVIP/VIP seating, ticketing, and protocol delivery at the stadium.
Key Responsibilities
- Coordinate VVIP/VIP seating and ticket resolution on match days
- Support Protocol Officers with seating, ticketing, and name tags
- Manage VIP wristbands and on-site ticket distribution
- Coordinate guest journey plans and transportation needs
- Ensure exceptional service delivery in all VIP/VVIP areas
Seating & Ticketing Support (Central ) - Role Overview
Reporting to the Regional Seating Manager, this centrally based role supports VVIP/VIP seating and ticketing operations across assigned regions.
Key Responsibilities
- Support regional seating and ticketing delivery
- Manage ticket distribution and issue resolution
- Maintain BSM data and reporting
- Monitor guest volumes and match allocations
- Coordinate with Protocol Officers and functional teams
VVIP Seating Manager (Central / Regional)Role Overview
Reporting to the Protocol & Seating Lead, the VVIP Seating Manager oversees seating and protocol operations across assigned regions. This is a centrally based role.
Key Responsibilities
- Lead VVIP/VIP seating and protocol delivery across matches
- Act as escalation point for complex or sensitive issues
- Manage seating and ticketing in BSM
- Prepare guest lists and seating plans for approval
- Maintain continuous coordination with venue Protocol Officers and functional areas
Locations : Assignments span multiple Host Cities. Not all roles are required in every location.
United States: Atlanta, Georgia · Boston, Massachusetts · Dallas, Texas · Houston, Texas · Kansas City, Missouri · Los Angeles, California · Miami, Florida · New York / New Jersey Area · Philadelphia, Pennsylvania · San Francisco, California · Seattle, Washington
Mexico: Guadalajara, Jalisco · Mexico City · Monterrey, Nuevo León
Canada: All positions have been filled.
