Job Responsibility:
- Guest Services: Check-in/out , answer phones, handle complaints/requests, book reservations, arrange transportation, provide wake-up calls, and offer concierge services.
- Financial Auditing: Balance daily transactions, reconcile cash/credit, verify guest folios, investigate discrepancies, log receipts, and prepare financial reports for management.
- Operations: Ensure security protocols are followed, monitor hotel systems, assist housekeeping/maintenance, and prepare for the next/morning shift.
- Reporting: Generate end-of-day reports, process invoices, and maintain accurate financial records.
Essential Skills:
- HOTEL EXPERIENCE PREFFERED.
- Detail-Oriented: Crucial for accurate financial reconciliation.
- Customer Service: Ability to provide excellent hospitality and handle issues.
- Problem-Solving: For guest issues and accounting discrepancies.
- Math Skills: For balancing accounts.
- Multitasking: Juggling guest needs and accounting tasks.
- Independence: Working alone with flexible hours at any shift.
- Software Proficiency: Experience with hotel/accounting software is often required but not necessary.
*******competitive pay based on experience*******
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
Ability to Commute:
- Knoxville, TN 37912 (Required)
Work Location: In person
