Lumber Yard Associate – Detailed Job Description
The Lumber Yard Associate plays a key role in providing excellent customer service by assisting with the selection, loading, and handling of lumber and building materials. This position ensures yard cleanliness, safety, and inventory organization while supporting daily operations in a retail environment. you will welcome customers to Taylor Foster and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.
Key Responsibilities:
Greet customers and assist with locating and selecting lumber and materials
Load and unload materials for customers and deliveries, ensuring proper handling
Operate forklifts, pallet jacks, and other material handling equipment safely
Maintain organized, clean, and safe yard and storage areas
Monitor inventory levels and report shortages or damaged stock
Assist with receiving shipments and verifying accuracy of incoming materials
Follow company safety procedures and guidelines at all times
Provide accurate product knowledge and advice to customers
Support indoor retail staff with customer needs related to lumber or delivery coordination
Perform regular yard inspections to ensure proper stacking and labeling of materials
Qualifications:
Previous experience in a lumber yard, warehouse, or retail setting preferred
Ability to operate a forklift (certification preferred or willing to obtain)
Strong attention to safety and detail
Ability to lift and move heavy materials (up to 100 lbs.)
Good communication and customer service skills
Must be reliable and able to work in various weather conditions
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.