Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Answer phone calls and take reservations with proper phone etiquette
- Use the POS system, specifically Toast POS, to manage seating arrangements and track table availability
- Assist in maintaining a clean and organized lobby area
- Provide excellent guest services by addressing any questions or concerns
- Collaborate with other staff members to ensure efficient operations
Requirements:
- Previous experience in a hospitality or guest relations role is preferred
- Strong communication skills and ability to interact with guests in a friendly and professional manner
- Familiarity with Toast POS or similar point-of-sale systems is a plus
- Ability to multitask and work in a fast-paced environment
- Must be able to work flexible hours, including evenings, weekends, and holidays
- High school diploma or equivalent qualification
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Work Location: In person
