Position Mission
Ensure the company’s portfolio of short-term rental homes (vacation rentals) receives consistent preventative maintenance and prompt on-demand repairs, delivering a 5-star guest experience at all times.
Key Responsibilities
Routine Maintenance & Property Care
- Mow, trim, and blow lawns weekly, bi-weekly, or monthly depending on season and property needs
- Trim bushes monthly at all properties
- Spray and remove weeds monthly
- Clean and maintain pools and hot tubs weekly (or more frequently as needed) to a sparkling, guest-ready condition
- Schedule HVAC tune-ups every spring and change air filters quarterly
- Execute a unit quality checklist during every property visit
- Conduct routine property visits the day before trash day
- Place trash and recycling bins at the curb and return them according to each property’s schedule
- Combine tasks efficiently during each visit (e.g., lawn care and pool maintenance on the same trip)
- Ensure properties are always guest-ready, clean, and well-maintained
On-Call & Guest Issue Response
- Respond to the Guest Experience Department within 30 minutes
- Address urgent guest issues within 2 hours
- Communicate progress clearly with both Guest Experience and guests when needed
- Always knock and announce yourself before entering a property, even if it appears vacant
Qualifications & Requirements
- Proven experience in property maintenance, handyman services, or vacation rental care
- Strong knowledge of basic repairs, landscaping, pool/spa care, and preventative maintenance
- Reliable transportation and ability to travel between properties
- Strong time management and ability to prioritize urgent issues
- Professional communication skills and guest-first mindset
- Ability to work independently and manage multiple properties efficiently
- Use multiple apps to run the operation (Turno, Igloo Home, Resideo)
Employment Type: Independent Contractor (1099)
Reports To: General Manager
Estimated Weekly Hours: ~30 hours per week (portfolio is growing)
Compensation: Starting at $25/hour, with flexibility based on experience, skills, and portfolio size
This role requires the use of your own pickup truck, and candidates should live within a 15–20 minute drive of our office at 1210 W Alameda Dr., Suite 104, Tempe.
Pay: From $25.00 per hour
Work Location: In person
