Accounting & Collections Specialist
Firetronics
Location: Altamonte Springs, Florida (Onsite Only, No remote option)
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m.
Hours: 40 hours per week
Starting Pay: $18.00 per hour
Employment Type: Full-Time
About the Position
Firetronics is looking for a dependable, professional, and customer-focused
Accounting & Collections Specialist to join our accounting department. This position will have a strong focus on
customer collections and accounts receivable, while also supporting a variety of day-to-day accounting and administrative functions. The ideal candidate is comfortable communicating with customers by phone and in writing, is organized and detail-oriented, and can confidently follow up on outstanding accounts while maintaining positive customer relationships.
If you enjoy working with people, staying organized, and being part of a team where your work makes a difference, we'd like to hear from you.
Key Responsibilities-
Contact customers regarding outstanding balances and assist with collections
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Communicate professionally and effectively with customers by phone, email, and other forms of correspondence
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Follow up on past-due accounts and document collection activity
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Upload invoices into various customer billing platforms
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Process credit card payments and other customer payments
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Assist with accounts receivable and other general accounting functions
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Help answer and direct incoming phone calls as needed
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Provide general administrative support to the accounting department
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Maintain accurate records and documentation
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Work collaboratively with other departments to resolve customer billing and payment questions
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Perform other duties as required
Basic Requirements-
Strong verbal and written communication skills
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Professional and confident telephone manner
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Comfortable communicating with customers on a daily basis
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Strong attention to detail and accuracy
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Organized with the ability to manage multiple tasks and priorities
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Dependable, responsible, and able to work independently
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Comfortable using computers and learning new software and billing platforms
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Ability to handle collection conversations professionally, courteously, and confidently
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Previous experience in collections, accounts receivable, accounting, billing, or customer service is preferred
Compensation & Benefits
Starting Rate: $18.00 per hour
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Full-time, Monday–Friday, 8:00 a.m.–5:00 p.m.
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90-day probationary period
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Health, dental, and vision insurance eligibility beginning the first of the month following 60 days of employment
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Additional voluntary benefits, including cancer, short-term disability, long-term disability, accident coverage, and more
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Sick leave and holiday pay after completion of the 90-day probationary period
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$25,000 company-provided life insurance after 90 days
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One week of vacation after one year of employment; two weeks thereafter
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401(k) eligibility after one year of employment
Join the Firetronics Team!
If you are a motivated, organized professional who enjoys working with customers and wants to build a long-term career with a company that values its employees, we encourage you to apply.
Firetronics is an equal opportunity employer.
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