RESPONSIBILITIES & QUALIFICATIONS
Customer satisfaction is an integral component of the total customer experience as an A/B Technician, your role is vital to customer satisfaction. The Technician’s responsibilities generally include but are not excluded too:
- Provide a high quality of work at a productive rate. Completing repairs according to published procedures and following established safety guidelines.
- Cleaning, tagging and bagging replacement parts
- Reviewing technical bulletins and service publications as they become available.
- Attending and participating in the training programs recommended by the Shop Foreman and management
- Adhering to warranty policies when assisting other Dealership Team members in completing warranty information
- Learning and using proper repair methods, including the use of special tools.
- Delivering an exceptional customer experience. You are expected to treat a customer as you would a guest in your home. This level of service creates a strong and lasting impression on the customer and goes a long way toward creating an exceptional customer experience.
Experience Required:
- 5+ years of dealership technician experience
- Deep understanding of automobiles and speedy diagnostic abilities
- Effective analytical and communication skills and eagerness to improve
- Ability to learn new technology, repair and service procedures and specifications
- Ability to operate electronic diagnostic equipment
- ASE Certification/Technical degree (preferred)
- Valid driver’s license and clean driving record
Job Type: Full-time
Pay: $34.00 - $50.00 per hour
Ability to Commute:
- Torrance, CA 90503 (Required)
Work Location: In person
