JOB The Maintenance Technician, under the supervision of the Maintenance Supervisor, is responsible for repairs and maintenance of physical structures such as office buildings and apartment units using hand tools and power tools. This position performs routine tasks related to the maintenance, repairs, and modifications of buildings, equipment, and common areas as requested. Operates and maintains approved power tools and light mechanical equipment. Performs basic painting, carpentry, electrical, and plumbing repair work of average difficulty in response to service requests and conducts inspections of apartments. EXAMPLE OF DUTIES
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed. These essential functions require a consistent presence in the work environment on a regular basis and regular attendance must be maintained.
Troubleshoots, repairs, and/or replaces wiring and parts for electrical outlets, switches, light fixtures, breaker switches/fuses, and fittings (e.g., leaky faucets, clogged drains and sewer lines, damaged toilets, sinks, and water cutoffs).
Performs carpentry, electrical, and plumbing repair work of average difficulty in response to service.
Maintains grounds by picking up litter, watering grass and plants, sweeping sidewalks and parking lots, raking leaves, and cultivating plants.
Scrapes, sands, and/or applies cleaning agents by hand to prepare interior walls/ceilings for painting and may paint prepared surfaces with a brush/roller.
Performs ready maintenance, cleans and disinfects commodes, sinks, bathtubs, walls, restrooms, water fountains, and restroom supplies to enhance sanitary conditions.
Makes minor electrical, plumbing, and carpentry repairs by replacing wall outlets, unclogging clogged drains, and replacing door-knobs.
Routinely performs work outside of the regular work schedule, to include the Weekly On-Call rotation and scheduling.
Assists skilled technicians in making major repairs.
Operates electric buffers, vacuum cleaners, and other similar equipment in order to clean floors by sweeping, scrubbing, waxing, buffing, and shampooing carpets and vacuuming carpets.
Dusts and polishes furniture, woodwork, and shelving, and empties and cleans waste baskets, ashtrays, and windows.
Operates gasoline-powered equipment such as power washers, blowers, weed-eaters, etc.
Uses manual strength and appliance dolly to set up tables and chairs according to simple diagrams for resident activities and to remove and/or install appliances, such as refrigerators and cook stoves.
Clean and maintain swimming pools.
May work in a team environment or independently, based on the assigned community.
Working on an on-call rotation is required. Overtime work as needed may be required.
Complete all duties as assigned or requested as outlined in operational and procedural guidelines. These guidelines are maintained and issued in the event of an emergency situation that arises at a property or any other location that serves our residents or employees.
Participate in Trauma Informed Care (TIC) initiatives to include training, workgroups, project assignments, etc., that are launched or implemented in order to achieve and/or maintain certification as a TIC organization.
Employees are expected to use Generative AI solutions ethically and responsibly.
Other duties as assigned.
Values Driven | Demonstrates an understanding of the values (Compassion, Equity and Excellence) and embodies the values in their work and interactions with residents, vendors, co-workers, supervisors, board members, community members, and other stakeholders.
Customer Service | Responds with Compassion in a professional manner to the expectations and needs of internal and external customers; is friendly and helpful to all customers, fostering positive relationships while providing Excellent service.
Effective Use of Information | Communicates important information to those who need to know clearly, securely, effectively, orally and/or in writing; proactively exchanges accurate and timely information.
Commitment and Continuous Improvement | Sets the standard for Excellence by proactively pursuing innovation through systematic experimentation and learning. Corrects mistakes by assessing appropriate processes, proposing adjustments, and prioritizing long-term solutions.
Teamwork | Balances team and individual responsibilities; exhibits Compassion, objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; supports everyone's efforts of Excellence; attends, supports, and participates in the organization’s team building events.
Responsiveness and Accountability | Demonstrates a high level of Excellence and holds oneself personally responsible for one's own work; complies with procedures and directives and understands the importance of maintaining and managing confidential information; recognizes and anticipates issues and provides a responsive resolution in a timely manner.
