Overview
Join our dynamic healthcare team as a Chiropractic Assistant/Receptionist, where your energetic and detail-oriented approach will play a vital role in delivering exceptional patient care and administrative support. This position offers an exciting opportunity to be the first point of contact for patients, ensuring a smooth and welcoming experience while managing essential clinical and clerical tasks. Your proactive attitude and strong organizational skills will help foster a positive environment focused on health and wellness. Future full-time employment possiblities.
Responsibilities
- Greet patients warmly, verify their information, and assist with check-in procedures using Electronic Health Record (EHR).
- Schedule appointments efficiently utilizing medical scheduling software, maintaining accurate calendars for providers.
- Manage patient records by reviewing documentation, updating medical histories, and ensuring compliance with HIPAA and clinical confidentiality policies.
- Handle phone communication professionally, providing excellent customer service and answering inquiries related to appointments, insurance, or clinic services.
- Process medical billing and collections using knowledge of health insurance policies including Medicare, ICD-10/ICD-9/ICD coding, CPT coding, and medical coding best practices.
- Maintain organized filing systems for medical records and ensure electronic health records are accurately updated and managed.
- Support clinical staff with administrative tasks such as data entry, filing, typing (including 10-key), and supporting care plans documentation.
Skills
- Strong knowledge of HIPAA regulations, medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and health insurance processes including Medicare.
- Excellent customer service skills with phone etiquette and the ability to communicate clearly with patients and team members.
- Bilingual abilities are highly valued to serve diverse patient populations effectively.
- Proficient computer skills including Microsoft Office Suite for documentation review, scheduling, and administrative support tasks.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail in medical records management.
- On job training, seminars and outside educational opportunities to grow
This role is an excellent fit for motivated individuals eager to contribute to a vibrant healthcare setting while developing their skills in medical billing, coding, patient service, and office management. We are committed to fostering a supportive environment where your dedication makes a real difference in patients’ lives!
Pay: $17.50 - $20.00 per hour
Work Location: In person
