About Us:
At Ashland Ace Hardware , we are dedicated to providing top-quality power equipment and exceptional customer service. We specialize in outdoor power tools, machinery, and parts for residential and commercial use. We are looking for an enthusiastic and knowledgeable Power Equipment Sales Associate to join our team and help our customers find the best solutions for their needs.
Position Overview:
As a Power Equipment Sales Associate, you will play a key role in assisting customers with product selection, providing expert advice, and offering solutions to their power equipment needs. You will use your technical knowledge of engines and parts to guide customers through the buying process, helping them to select the right equipment and replacement parts using illustrated parts lists.
Key Responsibilities:
- Provide exceptional customer service by greeting customers, assessing their needs, and offering knowledgeable product recommendations.
- Assist customers in selecting and purchasing power equipment, tools, and accessories.
- Utilize illustrated parts lists to help customers identify and find the right replacement parts for their equipment.
- Answer customer questions regarding the functionality, maintenance, and operation of power equipment.
- Demonstrate a thorough understanding of how engines work and explain technical details in an easy-to-understand manner.
- Ensure product displays are well-stocked, organized, and visually appealing.
- Maintain up-to-date knowledge of our product offerings, industry trends, and new equipment technologies.
- Process transactions, manage inventory, and ensure a smooth and efficient sales process.
- Assist in maintaining store cleanliness and adhering to company policies and procedures.
Qualifications:
- Strong customer service skills with a friendly and approachable demeanor.
- Basic mechanical knowledge and understanding of how engines work.
- Experience with or knowledge of outdoor power equipment (e.g., lawnmowers, chainsaws, generators, etc.) preferred.
- Ability to read and use illustrated parts lists (IPLs) to identify and find replacement parts.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Basic computer skills for sales transactions and inventory management.
- Prior retail or sales experience is a plus.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Pay: From $15.00 per hour
Shift:
Experience:
Work Location: In person
