At The Nash Casino, we’re redefining gaming in New Hampshire. As the region’s premier gaming destination, we offer a vibrant, high-energy atmosphere featuring over 1,000 state-of-the-art machines and a variety of table games. Behind every great guest experience is an exceptional team—join us and be part of an exciting, fast-paced environment where your contributions make an impact.
We are current hiring a Proper Steakhouse Host to join our team. This position supports smooth dining room operations, assists the service team, and ensures that all areas meet cleanliness and sanitation standards in accordance with Health Department guidelines. Team Members in this role bring our vision to life every day by delivering BIG Service — Connecting Big Dreams with Big Fun!
What We Offer
- Medical, Dental, and Vision Insurance
- 401k With Company Match
- Flexible Spending & Dependent Care Accounts
- Life, AD&D, and Short‑Term Disability Insurance
- Voluntary Accident, Critical Illness, & Hospital Indemnity Plans
- Employee Assistance Program (EAP) with 24/7 confidential support
- Wellness Rewards Program — Earn up to $1,000 annually
- Team Appreciation Events, Raffles, and Celebrations
- Career Development and Advancement Opportunities
- A Workplace Centered Around Teamwork, Recognition, and Fun
- Free Parking
Location: The Nash Casino - 310 Daniel Webster Highway - Nashua, NH
Hours: Full-time/Part-time: Variable Hours (swing shift/late-night shift) with Weekends and Holiday's required
Job Responsibilities
- Greet each guest according to service‑sequence standards, offering your name and assistance upon arrival.
- Engage guests with a friendly, upbeat personality and build rapport with Steakhouse patrons.
- Manage reservations, cancellations, guest check‑ins, and waiting lists using established reservation tools.
- Escort guests to their tables and introduce them to their Server.
- Monitor the dining room layout to maintain an efficient seating flow and support smooth service.
- Maintain knowledge of menus, promotions, specials, and entertainment offerings to answer guest inquiries.
- Complete opening, closing, and side‑work duties, including dining room setup, breakdown, and maintaining cleanliness standards.
- Coordinate with Servers, Bussers, and management to support service efficiency and guest satisfaction.
- Assist with training and mentoring new Team Members when requested.
- High school diploma or GED preferred.
- Must be 18 years of age or older.
- Must successfully pass all required background checks.
- Internal candidates must have at least six months in their current role and meet Transfer & Promotion Policy requirements.
- Must obtain and maintain all required work cards, alcohol awareness certifications, and non‑gaming registrations as required by local jurisdiction.
Physical/Mental Working Demands
- Ability to move throughout the dining room, host stand, and bar areas for the duration of the shift.
- Ability to stand or walk for extended periods and perform repetitive motions.
- Ability to bend, stoop, kneel, crouch, twist, and balance as needed in a dining environment.
- Ability to read, interpret, and input information using reservation and POS systems.
- Ability to lift and carry up to 50 lbs. and respond to visual and auditory cues.
- Work environment may include exposure to loud noise, guest chatter, overhead music, and areas where smoking is permitted.
- Manual dexterity required to operate phones, POS systems, and host tools.
- Requires hand–eye coordination and the ability to distinguish letters, numbers, and symbols.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
