Job Title: True North AmeriCorps Program Coordinator II
FLSA Status: Exempt
Job Type: Full-Time
Reports to: HR Manager
Full-Time Benefits:
- Retirement accounts (You can contribute at any time, but the Y will contribute 12% after two years of service with 1,000 hours in each of the two years)
- Medical, Dental, Vision, and Life Insurance Plans
- Medical and Dependent Flexible Spending Accounts available
- Long and Short-Term Disability Coverage
- Employee assistance program
- Complimentary nationwide 2 adult family membership to the Y
- Discounts on programs, summer camps, YMCA Camp Miller
- Paid time off (About 120 hours/ year and starting with 40 hours)
- Paid parental leave
- Subscription to the Calm app
- Bereavement leave
- Paid holidays
- Team member referral program
- Employee engagement and appreciation activities
- Growth and development opportunities
- Free parking
- Leadership certification and related training offered and encouraged
Summary/Objective
Lead the day-to-day operation of the True North AmeriCorps Program by recruiting, onboarding, supporting, training, and acting as a resource for AmeriCorps members and host sites and overseeing the marketing, and community outreach process for the program in conjunction with other YMCA departments.
Our Culture
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.
Essential Functions
- Provides regular ongoing support, oversight, and engagement with AmeriCorps members through email, phone, web-based systems, and in-person communication.
- Documents and mediates issues with members and their supervisors; coaches and mentors service members; solves problems with all parties.
- Handles any incidents in a prompt, efficient, and professional manner in accordance with outlined policies and procedures.
- Coordinates the member recruitment process with the HR department including bringing ideas for innovative marketing and community outreach strategies and materials in alignment with YMCA branding standards.
- Works with HR manager to facilitate the member application process screening applicants for eligibility, connecting with and following up with host sites, tracking progress, and following up with members in a timely manner.
- Works with HR Manager to manage the member enrollment process including initiating and monitoring background checks, federal AmeriCorps enrollment, and personnel file management ensuring strict compliance to AmeriCorps regulations.
- Coordinates the member exit process (including termination) ensuring all AmeriCorps requirements are met and documented, communicating with members, supervisors, program director, and the Human Resources Department.
- Leads the planning and delivery of orientation and ongoing training for members and site supervisors. Assists in assessing the impact and advising continuous improvement.
- Assists and provides oversight to member data collection by reviewing multiple online databases and supporting members in meeting deadlines.
- Supports community-building and positive member experiences including organizing engagement and appreciation events like National AmeriCorps Week.
- Follows AmeriCorps compliance regulations in all aspects of the position.
- Organizes and administers strategic initiatives including Global Youth Service Day.
- Strengthens, maintains, and supports the development of partnerships with key program partners, organizations, businesses, schools, and community leaders.
- Participates as a leader or member of staff committees, leadership groups, and community groups supporting exchanges of ideas, event planning, and more.
- Directly supervises and provides day-to-day support to one or more AmeriCorps members and provides high level oversight to 30+ AmeriCorps members weekly.
- Works with the Central Services team on budget for recruitment, supplies, trainings, and special events.
- Manages Partner Site accurate recording of in-kind hours and other in accordance with AmeriCorps regulations.
- Represents and promotes the YMCA in the local community in a highly professional manner; develops positive working relationships with other organizations, businesses, and governmental entities.
- Provides support with grant submission for local and national funders along with special events.
YMCA Competencies
- : Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition.
- : Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors’ communications to the appropriate audience.
- : Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities.
- : Shares new insights. Facilitates change, model’s adaptability and an awareness of the impact of change. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
- : Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and cultural competence.
Supervisory Responsibility
The True North AmeriCorps Program Coordinator supports the site hosts to ensure proper supervision of members and directly supervises the Recruitment Specialist position.
Work Environment
The True North AmeriCorps Program Coordinator will be required to work using a desk, chair, computer equipment, and other office supplies.
Physical Demands
The True North AmeriCorps Program Coordinator is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
The position is generally worked Monday through Friday during the day. There may be times the True North AmeriCorps Program Coordinator will work in the evenings and weekends to assist with different programming.
Travel
Travel is necessary to visit all the True North AmeriCorps site locations. Travel may be needed multiple times per week.
Required Education and Experience
- Bachelor's degree or Associate’s degree in education, social work, psychology, human services, or related field — or equivalent relevant experience.
- At least one year of experience working or volunteering with youth in grades K-8th grade.
- Certifications: Basic CPR/AED and First Aid for adults, children, and infants (required). Training can be provided upon hire. Higher levels of certification are accepted.
- Commitment of supporting principles of equal opportunity and affirmative action to achieve a diverse work environment.
Preferred Education and Experience
- Experience supporting youth grades K-8 with their social competencies and interpersonal skills in a school or program setting
Additional Eligibility Qualifications
- Must be able to pass a Truescreen and Fieldprint background check.
EEO Statement
The Lake Superior YMCA (the Y) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Y complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $45,000.00 - $48,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- What is a valid email address to be contacted for scheduling an interview?
Work Location: In person
