Overview:
In-Park Revenue Front Office Associate
Job Type: Seasonal
Pay Rate: $14/hr.
Category: In-Park Revenue
Location: Six Flags Fiesta Texas in San Antonio, Texas
Overview
This entry-level role supports the daily operations of the In-Park Revenue Division (Food Service and Merchandise Departments) Front Office. The position requires maintaining a friendly, helpful, and efficient approach in all interactions with associates. You will act as a key resource for the department, enabling the team to focus on in-park operations while ensuring back-of-house responsibilities are consistently managed to drive business success.
Some of our amazing perks and benefits:
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FREE Admission to Six Flags Fiesta Texas and our other properties!
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FREE tickets for friends and family!
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Discounts on Food and Merchandise!
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Work with people from here, near, and from all over the world!
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FUN Team Member-only Events including RIDE nights, GAME nights, and FREE FOOD events!
Responsibilities:
- Serve as a liaison between associates and leadership team.
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Actively assist associates, answer questions and resolve concerns.
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Provide administrative support for the In Park Revenue Division.
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Be familiar with and enforce all associate policies and grooming guidelines.
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Prepare and issue formal documentation for policy-related warnings, including attendance infractions.
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Understand all Federal, State and Company Labor Laws ensuring that we are in full compliance.
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Schedule associates for training and monitoring attendance of said classes.
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Ensure schedules are prepared and published in a timely manner, adhering to the company’s three-week scheduling guideline.
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Preserve the confidentiality of all park personnel's information.
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Respond to any emergencies and handle issues that arise.
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Maintain an organized and tidy work environment.
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Ensuring all forms, both electronic and physical, are filled out appropriately and correctly.
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Perform additional tasks and projects as assigned by the Department Managers or Full-Time Supervisory Staff.
Qualifications:
- At least 18 years of age.
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Available to work flexible hours including nights, weekends, holidays, and extended hours. Must be able to work Saturdays and Sundays.
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Must be able to pass a background check.
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Must be able to stand/walk for up to 6 hours at a times and as many as 14 hours a day.
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Must be able to lift at least 25 lbs. consistently and over various surfaces in all types of weather conditions.
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Ability to communicate effectively.
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Advanced computer skills including Microsoft Word, Excel, OneNote, Outlook.
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Must be comfortable enforcing policy and having counseling sessions with employees.
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Must be able to work efficiently under pressure in a fast-paced environment in order to meet deadlines and make effective decisions.
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Self-starter with the ability to take initiative and multitask.
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Highly organized with an outgoing, upbeat and friendly demeanor.
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Must have strong leadership and developmental skills.
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Knowledge of the park or previous theme park experience is a plus.
