Service Manager

Redline Powersports - Sumter, SC
Sumter, SC

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Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance
Referral program

Qualifications

Performance reviews
Team member evaluation
Defect resolution root cause analysis
Defect analysis
Talent management
In-person customer service
Corrective and preventive actions (CAPA)
Talent development
Hiring
Driver's License
Team training
Mentoring
Quality control problem-solving
Interviewing
Root cause analysis

Full Job Description

Redline Powersports is an authorized Polaris, Can Am, Sea Doo, Spyder, Ryker, Suzuki, Yamaha, and more dealership serving the Sumter South Carolina We are proud to carry an unparalleled selection of new and pre-owned ATVs, motorcycles, PWCs, and UTVs that will excite all enthusiasts.

We are seeking a Service Manager for our Sumter SC dealership! The ideal candidate must be organized, a team-builder, customer-focused, and highly motivated. Don’t miss out on this great career opportunity – apply online today!

Responsibilities – Service Manager:

Hiring, Training, Motivating, and Mentoring the Service Team

Conduct ongoing training for Service Advisors to drive profitability

Implement and support processes that improve Technician efficiency

Review and follow up on department KPI’s to achieve forecast goals

Understanding and ensuring compliance with manufacturer warranty and policy procedures

Establishing and maintaining good relationships with our customers, encouraging repeat and referral businesses

Provide technical assistance to employees as needed

Quality check completed jobs

Monitor and improve customer satisfaction

Qualifications/Requirements -

At least 2 years’ management experience preferred

The ability to identify causes of operating errors and the knowledge to create and implement corrective actions

An aptitude for interviewing, hiring, and developing employees including conducting performance appraisals

The ability to use good judgment in challenging situations

A professional demeanor when interacting with customers

Must be authorized to work in the US without sponsorship and be a current resident.

We offer:

Competitive Pay Plan!

Excellent Retail Hours / Closed Sunday & Monday!

Great work atmosphere

Vacation, holiday pay, and company matched 401K

Available Health and Dental Insurance

Great support staff

Career advancement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Work Days: Tuesday-Saturday

Weekend availability

Ability to commute/relocate:

Sumter, SC Reliably commute or planning to relocate before starting work (Required)

License/Certification:

Driver's License (required)

Work Location: In person

Quick Apply

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