Full-Time Office Administration & Clinical Support
Salisbury Eyecare and Eyewear — Salisbury, NC
We are looking for a full-time, dependable, upbeat, and flexible team member to join our growing eyecare practice!
This is a unique role because we are looking for someone who can move comfortably between front desk/office administration and clinical technician responsibilities. We need a team player who enjoys variety, learns quickly, takes initiative, and isn't afraid to jump in wherever they are needed.
We are a private optometry practice focused on providing excellent patient care while creating a fun, welcoming experience for our patients.
What you'll do
Front Desk / Administrative
- Greet patients and provide a warm, welcoming experience
- Answer phones and assist patients in person and by phone
- Schedule and confirm appointments
- Check patients in and out
- Collect payments and assist with insurance-related questions
- Help with patient communications and general office organization
- Assist with optical/eyewear-related tasks as needed
- Learn and follow office procedures and workflows
Clinical Technician
- Prepare patients for their examination
- Perform pre-testing and diagnostic testing
- Take patient histories and document information accurately
- Assist doctors during patient care
- Maintain equipment and clinical areas
- Help keep patient flow moving efficiently
- Learn additional testing and clinical skills as you become comfortable
We are looking for someone who is:
- Reliable and dependable — you show up and can be counted on
- Personable and friendly — you genuinely enjoy working with people
- A self-starter — you don't automatically wait for someone else to tell you what to do
- Willing to learn — you don't have to know everything coming in
- Comfortable asking questions but also willing to learn from the answer and take ownership
- Flexible — you can switch from answering the phone to helping a patient in the clinic without missing a beat
- Detail-oriented and able to stay organized in a busy environment
- A team player who is willing to help wherever needed
- Comfortable learning technology and computer systems
Experience
Previous experience in optometry, ophthalmology, healthcare, medical assisting, optical, or a medical office is a plus, but we are willing to train the right person.
We are especially interested in someone who has experience in a patient-facing environment and demonstrates good judgment, initiative, and a strong work ethic.
What we offer
- Full-time position
- Training provided
- Opportunity to learn both administrative and clinical skills
- A supportive private-practice environment
- Opportunity for growth as you develop your skills
- Employee eyewear and other practice benefits
Hours: Full-time, Monday–Thursday scheduleLocation: Salisbury, NCPay: Competitive, based on experience
If you are someone who likes variety, enjoys helping people, and wants to be part of a team where everyone pitches in and takes ownership, we'd love to hear from you!
Please submit your resume and tell us a little about why you think you'd be a good fit for our practice.
Pay: $15.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Vision insurance
Work Location: In person