Location:
We are a private equity backed home services company conducting a nationwide search to hire a General Manager in our Oxnard, CA location. Relocation to this market will be required as this is an onsite, in person role.
About Us:
Pacific Aire Home Services is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business for over 30 years. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year and are looking for full-time employees to join our team. We are looking to bring on a full-time Inventory Specialist to join our team at Pacific Aire, to maintain the positive, can-do culture that will go above and beyond the expectations of our customers and to maintain our solid reputation in the community.
Job Overview:
The General Manager will oversee the daily operations of a branch, ensuring that all departments work efficiently to meet the needs of our customers. This role requires a hands-on leader who is not only strategic but also able to lead and coach successful behavior and operations. The ideal candidate will have a strong background in managing teams, financial acumen, and a passion for delivering outstanding customer service.
Why Join Us?
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Growth Opportunities: As we expand, there will be opportunities for career advancement within the company and in locations across the Any Hour Group
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Supportive Environment: Work in a company culture that values teamwork, integrity, and a commitment to excellence; work with a proven playbook for successful business operations
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Impact: Play a pivotal role in shaping the future of the group and making a difference in our leaders, employees, and customers
Key Responsibilities:
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Leadership: Lead, mentor, and manage a team of service, sales, and install technicians, office staff, and other personnel to ensure the delivery of high-quality services
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Operational Oversight: Oversee all aspects of the company's operations, including scheduling, dispatching, and customer service, to ensure smooth and efficient processes
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Financial Management: Manage the company's budget, monitor financial performance, and work to improve profitability through cost-effective strategies and revenue growth initiatives
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Customer Satisfaction: Maintain and enhance customer relationships by ensuring prompt, professional, and quality service. Handle customer escalations and implement solutions to improve customer satisfaction
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Experience: 5+ years of management experience in a service-based industry, preferably in home services, construction, or similar fields
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Language: ability to communicate effectively in both English and Spanish is strongly preferred.
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Education: Master of Business Administration in strongly preferred.
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Skills: Strong leadership and team-building skills, excellent communication abilities, and a solid understanding of financial management
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Financial Acumen: A strong understanding of how to grow top line revenue and profitability (EBITDA) at a branch level is non-negotiable for this role
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Sales Experience: A competency in ethically selling products/services and developing a sales team is required. Strong preference for candidates who have managed point of sale within customer's homes
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Attributes: Results-driven, customer-focused, with a strategic mindset and the ability to adapt to changing business environments
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Pre-employment background check & drug test
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role.
