Job Overview
Join our dynamic team as a Server Assistant, Food Runner, and Host — a vibrant role that combines hospitality, organization, and exceptional guest service. In this energetic position, you will be the welcoming face of our restaurant, ensuring seamless operations by managing reservations, assisting servers with food delivery, and creating a warm, inviting atmosphere for every guest. Your enthusiasm and organizational skills will help deliver memorable dining experiences while supporting the smooth flow of service from greeting guests to maintaining a clean and efficient dining environment. This paid position offers an exciting opportunity to grow within the hospitality industry while honing your communication and customer service skills.
Duties
- Greet guests warmly upon arrival, manage reservations efficiently using restaurant table management systems, and seat guests promptly.
- Assist servers by delivering food and beverages quickly and accurately to ensure guest satisfaction.
- Maintain cleanliness and organization of dining areas, including resetting tables and ensuring all stations are stocked with necessary supplies.
- Handle guest inquiries via phone with professionalism, demonstrating excellent phone etiquette and communication skills.
- Support host/hostess responsibilities by managing waitlists, coordinating seating arrangements, and managing reservations through POS systems such as Aloha POS or Micros POS.
- Uphold food safety standards by following proper handling procedures and maintaining a clean work environment.
- Collaborate with team members to ensure smooth restaurant operations, providing guest services that exceed expectations and foster positive guest relations.
Skills
- Experience in restaurant reservation management and familiarity with restaurant table management systems.
- Previous host/hostess or food service experience preferred, demonstrating strong customer service skills.
- Basic math skills for handling bills, orders, and transactions accurately.
- Proficiency with POS systems such as Aloha POS or Micros POS to process orders efficiently.
- Excellent communication skills to interact effectively with guests, team members, and management.
- Strong organizational skills to manage multiple tables, reservations, and guest requests simultaneously.
- Knowledge of food safety protocols and hospitality best practices to ensure a safe dining environment.
- Ability to handle phone communication professionally while maintaining a friendly demeanor in all guest interactions.
Join us in creating memorable moments for our guests through energetic service and dedicated teamwork!
Pay: $21.95 - $26.44 per hour
Benefits:
Work Location: In person
