Join Our Team:
At Village we’re on a mission to change lives — starting with strength. We help people over 40 rebuild their bodies, defy aging, and take back their health through smart, powerful programs designed by doctors of physical therapy.
But we can’t do it alone.
We’re looking for people who are serious about making a difference. If you’re driven, passionate, and ready to work in a fast-paced, high-challenge environment that’s growing and evolving every day, Village may be the workplace for you.
If you’re just looking to punch a clock or find a “chill” job, this isn’t the place for you. But if you want to wake up every day knowing your work matters — helping people get stronger, live longer, and stay independent — fill out the form below and apply.
The Company Core Values Are:
1. Believe in the Barbell The barbell is the antidote to a health system that treats aging with pills and passivity instead of strength and purpose.
2. Carry the Weight Get the work done.
3. Cultivate the Community We build real relationships—making people feel known, welcomed, and deeply cared for.
4. Live Disciplined We follow systems, not feelings.
5. Healthy Competition We sharpen each other and ourselves through competition
6. Add Value We sow seeds added value in every interaction
7. Normalize Feedback: Feedback: give it, get it, grow from it.
Objective:
Ensure a welcoming and smooth client experience during their visits to Village.
Primary Responsibilities:
Client Interaction:
- Create a welcoming and positive environment for everyone entering the studio.
- Foster a strong community among clients, encouraging engagement and satisfaction through organized social events or communications.
Operational Duties:
- Answer the phone when it rings (unless a client is in front of you) and hold an engaging conversation with clients or prospects following scripts and systems.
- Maintain the distinct Village aesthetic, appearance, atmosphere, and culture
Administrative Tasks:
- Handle on-site client booking questions, retail purchases, and immediate scheduling issues.
- Adjust memberships, billing, schedule, etc.
- Tracking of key KPI’s
Required Skills:
- Hospitable and a student of humans.
- Attention to detail.
- Strong written and verbal communication skills.
- Experience with administrative software and calendar management.
- A strong interest in personal/group fitness and the fitness industry.
- Be able to lift at least 100 pounds
- Ability to handle multitasking and prioritize tasks based on urgency and importance.
Performance Metrics:
- Client satisfaction rate.
- Retention rate and churn percentage.
- Accuracy and timeliness in administrative tasks.
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Professional development assistance
People with a criminal record are encouraged to apply
Ability to Commute:
- Glendora, CA 91741 (Required)
Ability to Relocate:
- Glendora, CA 91741: Relocate before starting work (Required)
Work Location: In person
