COMPANY OVERVIEW:
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.
Club Pilates is currently established in 36 states and 2 countries. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 700 territories throughout the United States and Canada. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members. For more information, visit www.clubpilates.com
Job Overview:
We are seeking a proactive and detail-oriented Sales Lead to work closely with the General Manager on daily projects aimed at boosting member retention, converting leads, and driving revenue. This role plays a vital part in supporting both the operational and sales goals of the organization through data insights, communication, and hands-on involvement with potential members. The ideal candidate thrives both independently and within a team.
Qualifications:
- Experience in a sales, customer service, or membership-based role is preferred.
- Strong customer service background, especially with the ability to de-escalate issues professionally and empathetically.
- Excellent verbal and written communication skills.
- Strong analytical and organizational abilities with high attention to detail.
- Proficient with spreadsheets, and reporting platforms.
- Dependable, adaptable, and comfortable working in a dynamic environment.
- Collaborative team player with the ability to work independently.
- Availability during intro class times, including evenings or weekends as needed.
Key Responsibilities:
- Collaborate directly with the General Manager on initiatives related to member retention and lead conversion.
- Attend and support introductory classes, which serve as key opportunities to engage and convert groups of prospective members.
- Run and analyze sales reports to provide insights on membership and retail revenue throughout the month.
- Monitor, track, and follow up on past due invoices from memberships or fees.
- Respond promptly to time-sensitive emails from current members and incoming leads.
- Assist in developing strategies to enhance member experience and increase sign-ups.
- Maintain accurate records of sales activity, prospects, and member communications.
- Communicate effectively with team members and demonstrate the ability to manage tasks independently.
COMPENSATION & PERKS:
- 4 complimentary classes a month
- Commission paid on sales for retail and memberships.
- Opportunity for bonus based on performance.
- Opportunities for growth within the studios including additional sales and management positions
Work Remotely
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Experience:
Language:
Location:
- Riverdale, MD 20737 (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
