Physician Practice Enhancement is seeking an experienced Medical Receptionist for a outpatient Geriatric and Sports Medicine office in Holmdel.
Schedule is Monday, Tuesday, Thurs and Friday 8-5, Wednesday 8-12
Job Duties:
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Welcomes patients and visitors by greeting patients and visitors.
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Contacts patients as requested by provider.
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Schedules appointments in a manner that optimizes patients' satisfaction, provider time, and patient exam room utilization.
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Call patients as requested by provider staff.
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Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; alerting provider of any service delays.
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Optimizes the patient flow throughout the office by assisting patients as needed in completing patient demographic and medical history forms.
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Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
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Ensures availability of treatment information by filing and retrieving patient records.
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Maintains updated records for patients by obtaining, recording, and updating personal information.
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Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
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Protects patients' rights by maintaining confidentiality of personal information.
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Maintains operations by following policies and procedures; reporting needed changes.
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Participates in training, orientation, competency assessment and education of new employees
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Additional duties as assigned.
Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Computer Proficiency, Word Processing, Professionalism, Quality Focus
