Overview
Join our vibrant hospitality team as a Host/Hostess and be the welcoming face that sets the tone for an exceptional dining experience! In this energetic role, you will create a warm, inviting atmosphere by greeting guests with enthusiasm, managing reservations, and ensuring smooth seating arrangements. Your positive attitude and excellent communication skills will help foster guest satisfaction from the moment they walk through the door. This position offers a dynamic environment where your hospitality talents can shine, making every guest feel valued and appreciated.
Duties
- Greet guests warmly with genuine enthusiasm and provide a friendly first impression
- Manage reservations efficiently using Tock
- Coordinate seating arrangements to optimize table turnover while maintaining guest comfort
- Answer phone inquiries promptly, professionally, and courteously, demonstrating excellent phone etiquette
- Assist guests with seating preferences and special requests to enhance their dining experience
- Maintain cleanliness and organization of the host stand and waiting area
- Collaborate with restaurant staff to ensure seamless guest flow and timely service
Qualifications
- Previous experience as a host/hostess or in food service is preferred, but not required
- Strong customer service skills with a passion for hospitality and guest relations
- Excellent communication skills, both verbal and written
- Familiarity with POS systems such as tock or Toast POS is a plus
- Experience in restaurant operations or hotel guest services is advantageous
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Professional appearance and friendly demeanor to foster positive guest interactions
This role is paid and offers an exciting opportunity to develop your hospitality career while making memorable experiences for our guests. If you thrive in lively settings and enjoy connecting with people, we’d love to hear from you!
Pay: From $9.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Work Location: In person