Is Jersey Mike’s Subs for YOU?
Since 1956 in Point Pleasant, New Jersey, Jersey Mike’s has been crafting legendary subs with fresh ingredients and authentic flavor. Are you collaborative, decisive, and ready to lead the action? Do you love jumping into a high-energy team, guiding others, and keeping the vibe electric? If you’re enthusiastic, optimistic, and eager to contribute wherever you can, join the rapidly growing Jersey Mike’s family — where everyone wins and your leadership journey begins!
Your Role as Shift Leader You’ll be a key player on the management team, running smooth and successful shifts by guiding and supporting the crew. You’ll make sure every task gets done right and on time, deliver hands-on training, coaching, and motivation, uphold top quality standards, and create unforgettable customer experiences. When issues pop up, you’ll handle them quickly and professionally — all while helping drive the store’s success and setting the team up for the next shift.
Locations Currently Hiring –What Works for You? We have openings across the Des Moines and Ames area. Let us know your preferred spot:
- Clive: 12851 University Ave. Ste 200, Clive, IA 50325
- Merle Hay: 4117 Merle Hay Road, Des Moines, IA 50310
- East Side/Fairgrounds: 2809 E. University Ave. Des Moines, IA 50317
- Ankeny: 1510 SW Vintage Pkwy Ste. 200, Ankeny, IA 50023
- Ames: 537 Lincoln Way, Ames, IA 50010
- West Des Moines: 5901 Mills Civic Pkwy. Ste 3160, West Des Moines, IA 50266
- Fleur: 4319 Fleur Drive, Des Moines, IA 50321
- Altoona: 3418 8th St. SW, Altoona, IA 50009
- Grimes: 2250 E. 1st Street, Grimes, IA 50111
Why You’ll Love It Here
- Great pay! (up to $19 per hour based on experience/ability) + TIPS!
- Part-time positions available
- Meal discounts for employees
- In-house training and skill development
- Rapidly growing brand with quick career advancement
- Locally owned franchise – we care about our team and avoid big-corporate headaches
What You Bring
- Must be at least 18 years of age
- 1 to 2 years of restaurant experience preferred
- 1 year of leadership experience required
- Strong focus on high-quality customer service
- Good verbal and written communication skills
- Excellent listening and problem-solving skills
- Task-oriented
- Outgoing and energetic personality
- Strong time management and organization skills
- Thrives in a fast-paced environment
- Strong work ethic and personal accountability
- Must be able to lift up to 50 lbs.
Key Responsibilities
- Deliver exceptional customer service with smiles and banter — it’s the Jersey Mike’s way!
- Prepare and serve high-quality food and beverages following every recipe and “Mike’s Way” standard
- Maintain full compliance with food safety, operational standards, and company policies
- Open, close, prep, and clean the store when assigned, always following guidelines
- Supervise and support assigned staff — including training, and ongoing coaching
- Monitor food and supply inventories and communicate needs clearly
- Ensure smooth shift handoffs by communicating key status updates on equipment, food, and the facility
- Handle customer issues professionally, effectively, and on the spot
If you’re energetic, optimistic, and ready to grow with a brand built on community and personal development, bring your passion and let’s build something great together! Apply today and join the Jersey Mike’s family.
Pay: $16.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
