Customer Service Representative (30 Hours per Week)
Pay: $19.00-$23.00 per hour, depending on experience
About the Position
At Solverity, we're looking for someone who loves bringing order to chaos, enjoys solving problems, and gets satisfaction from helping clients while keeping the details organized.
As our Customer Service Representative, you'll help keep our office running smoothly by entering new client accounts, managing consumer disputes, communicating with clients about account updates, and supporting our team with a variety of administrative tasks.
If you're organized, dependable, detail-oriented, and enjoy helping people, we'd love to meet you.
What You'll Do
- Enter new client accounts accurately and efficiently
- Process and document consumer disputes
- Communicate with clients regarding account questions and updates
- Maintain accurate records in our software system
- Support our operations team with administrative projects
- Handle confidential information with professionalism and care
Our Culture
At Solverity, we believe compliance and compassion go hand in hand. We work hard, help each other succeed, and believe in doing the right thing every time.
Our team enjoys:
- A supportive, drama-free workplace
- Friendly contests and team recognition
- Ongoing training and opportunities to learn
- Leaders who are approachable and happy to answer questions
We're proud of our positive culture and are looking for someone who values integrity, teamwork, and quality work.
Qualifications
Required
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Comfortable using Microsoft Office and learning new software
- Ability to manage multiple priorities while maintaining accuracy
- Dependable, professional, and able to work well independently and with a team
Preferred
- Previous customer service, administrative, or office experience
- Experience with data entry or account management
- Experience in a compliance-focused or professional office environment
Position Details
- 30 hours per week
- In-person position in Vancouver, Washington
Benefits
- Paid sick time
- Paid time off
- Simple IRA with 3% company match
How to Apply
Please send your resume and a brief cover letter telling us why you'd be a great fit to:
[email protected]
Job Types: Full-time, Part-time
Pay: $19.00 - $23.00 per hour
Experience:
- Collection: 1 year (Required)
Location:
- Vancouver, WA 98662 (Preferred)
Ability to Commute:
- Vancouver, WA 98662 (Required)
Work Location: In person
