Position Overview
We seeking an analytical and organized Sales/Marketing Assistant to support our marketing and corporate sales departments at our Santa Fe Springs, CA headquarters. This specialized role blends general marketing execution with business-to-business (B2B) corporate account management, utilizing Oracle NetSuite as the central hub for operations. You will maintain data integrity, track campaign performance, and support high-value business relationships.
Key Responsibilities
Oracle NetSuite Data & Analytics Management
- System Automation: Use NetSuite’s marketing automation tools to launch, track, and measure the ROI of multi-channel B2B campaigns.
- Database Oversight: Oversee data entry and maintain exceptional data accuracy within the NetSuite CRM.
- Custom Reporting: Build dashboards and generate analytics reports in NetSuite to monitor customer behavior, sales trends, and marketing metrics.
- Lead Management: Manage the lifecycle of incoming marketing leads, routing them to appropriate sales reps based on system workflows.
Corporate Accounts & B2B Sales Support
- Account Optimization: Maintain B2B corporate customer profiles inside NetSuite to track bulk purchasing patterns and contract terms.
- Hierarchical Tracking: Manage complex corporate parent-child company accounts and multi-subsidiary structures within the database.
- Lead Segmentation: Segment corporate prospects by industry, revenue, and company size to target high-value buyers.
- B2B Campaigns: Execute customized account-based marketing (ABM) campaigns aimed at key stakeholders within corporate hierarchies.
- Retention Reports: Generate NetSuite account health reports to identify declining engagement and trigger customer retention efforts.
General Marketing Support & Administration
- Content & Collateral: Assist in creating marketing materials, managing brand collateral, and managing corporate digital channels.
- Event Coordination: Help plan and organize trade shows, promotional activities, and corporate sales events.
- Team Communication: Bridge communications between sales and marketing teams to ensure pipeline visibility.
Requirements & Qualifications
- Education: Bachelor’s degree in Marketing, Business Administration, or a related field preferred.
- System Expertise: Hands-on experience using Oracle NetSuite (specifically CRM, ERP, or Marketing modules) is required.
- B2B Experience: Prior experience supporting corporate client accounts or working within a business-to-business sales environment.
- Software Skills: High proficiency in Microsoft Excel. Familiarity with graphic design or CMS tools (e.g., Adobe Photoshop, WordPress) is a plus.
- Communication: Strong professional written and verbal communication skills tailored for corporate B2B environments.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Compensation Package:
Education:
- High school or equivalent (Preferred)
Experience:
- B2B sales: 3 years (Required)
Language:
- Vietnamese, Chinese or Spanish (Required)
Work Location: In person
