Garland Technology, a global leader in network solutions for enterprises, service providers, and government agencies, is seeking a driven Account Manager to join our expanding team!
At Garland Technology, our Account Managers (AMs) are responsible for driving revenue growth, developing strategic relationships, and expanding market presence across their assigned territories. As a critical member of the Sales Team, the Account Manager serves as both a trusted advisor and business development professional, identifying new opportunities, strengthening partner relationships, and helping customers maximize the value of Garland Technology solutions.
This role requires a highly motivated sales professional who thrives in a fast-paced technology environment and is passionate about generating new business, nurturing existing accounts, and collaborating with channel partners, technology partners, and end-user organizations. Working closely with Regional Sales Managers, Sales Operations, Systems Engineers, and Partner teams, the Account Manager will be accountable for achieving revenue targets while expanding Garland Technology's footprint within the territory.
Joining Garland Technology offers an exceptional opportunity to build a rewarding sales career while working alongside industry-leading cybersecurity and network visibility professionals.
Key Responsibilities
Territory & Revenue Management
- Accountable for overall business outcomes within the assigned territory, including meeting or exceeding revenue objectives and key performance metrics.
- Drive sales of new and existing Garland Technology products and solutions while identifying and securing incremental business opportunities.
- Develop, maintain, and execute territory and account plans designed to maximize revenue growth and market penetration.
- Support the development, execution, and management of strategic account plans for new and existing customers.
- Develop and refine sales forecasts, pipeline management processes, and measurement criteria to evaluate sales effectiveness.
Business Development & Prospecting
- Maintain consistent prospecting activity through phone, email, LinkedIn, events, and other outreach methods to generate qualified opportunities.
- Achieve daily and weekly activity metrics related to calls, emails, meetings, and lead generation.
- Generate new prospective customers through outbound prospecting, cold calling, social selling, referrals, and partner engagement.
- Secure appointments, referrals, and discovery meetings with prospective customers and partners.
- Conduct meaningful conversations with internal and external stakeholders to uncover customer needs and qualify opportunities.
- Consistently drive successful sales activities across the territory to generate and close new business opportunities.
- Document all customer interactions, call notes, opportunities, and meeting outcomes within HubSpot CRM.
- Establish, develop, and expand relationships with key decision-makers at distributors, resellers, technology partners, and end-user organizations.
- Cultivate strong working relationships with technology partners, sales engineers, sales representatives, and channel partners.
- Build and expand a network of reseller partners to support long-term territory growth and revenue generation.
- Leverage existing industry relationships and professional networks to increase brand awareness and expand Garland Technology's market presence.
- Collaborate with Regional Sales Managers and supporting teams to advance opportunities through the sales cycle.
- Resolve customer concerns professionally and efficiently while maintaining high levels of customer satisfaction.
Continuous Improvement
- Maintain current knowledge of industry trends, competitive technologies, cybersecurity initiatives, and Garland Technology solutions.
- Participate in coaching, training, and professional development initiatives.
- Perform other duties as assigned based on business needs.
