We are looking to add a front staff team member to our Smile Haus family! As a Patient Coordinator, you will play a crucial role in ensuring a seamless and positive experience for our clients as they navigate their treatment plans. The most important aspects to this role - what we are looking for in our candidate - is someone with top-notch customer service skills and professionalism. Not everyone likes to come to the dentist, so we are here to greet them with kindness and smiles!
Position: Patient Coordinator
Responsibilities:
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Create and coordinate treatment plans
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Schedule and coordinate appointments
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Communicate treatment plans, options, and financial considerations to patients
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Address patient inquiries and concerns regarding treatments and procedures.
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Verify insurance coverage and obtain necessary authorizations.
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Maintain accurate and up-to-date patient records and treatment documentation.
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Provide support and guidance to patients throughout their treatment journey.
Qualifications:
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Must have at least 2 years of experience in a general dentist office; and Preferably 1-2 years of OM experience.
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Previous experience in a healthcare coordination or patient services role.
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Strong interpersonal and communication skills.
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Knowledge of dental terminology and treatment procedures.
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Detail-oriented with excellent organizational and multitasking abilities.
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Proficient in using relevant software and tools.
Experience in ORYX is a plus!
We offer competitive compensation, benefits, and the opportunity to make a meaningful impact in the lives of our patients. We look forward to reviewing your applications and meeting qualified candidates for interviews.
Office hours are Monday - Friday 8am-5pm.
Benefits:
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401(k) (after 1 year of employment)
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401(k) matching (after 1 year of employment)
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Employee discount (after 1 year of employment)
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Paid time off (after 1 year of employment)
Experience:
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Dental office: 2 years (Required)
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Treatment Coordinator: 2 years (Required)
