THE ROLE
The Housing Services Coordinator is responsible for supporting the permanent housing search of the families living in the shelter by coordinating all housing services activities which will lead to the successful placement of families in accordance with WIN’s and other agency contractual requirements
WHAT YOU WILL DO
- Demonstrate ability to understand housing subsidies and provide families with guidance and support with the application process.
- Cultivate relationships and develop new partnerships with real estate rental brokers and landlords to ensure WIN families have access to current information and housing resources.
- Liaise with brokers and landlords to ensure that potential housing meets Win requirements for client readiness and act as an expediter as needed.
- Arrange apartment viewings and interviews with landlords. Provide escort to apartment viewings as required and assists with housing applications.
- Collaborate with Case Managers and clients in developing permanent housing strategies.
- Coordinate Win sponsored Housing Fairs and participate in networking events.
- Coordinate and facilitate housing workshops which address client’s issues and needs; provide information and resources to families during the different phases of their housing search.
- Coordinate and facilitate group meetings with new families within ten (10) days of arrival to discuss existing subsidies and review the responsibilities of the client regarding the search for permanent housing.
WHO YOU WILL BE
You will bring a bachelor’s degree (preferred) with at least 2 years of relevant experience, or an associate’s degree with 4+ years of directly related experience
You will possess deep knowledge of the New York City housing market, including housing subsidies and supportive housing programs
You will demonstrate a proven ability to build and maintain strong partnerships with brokers, landlords, and housing stakeholders
You will exhibit excellent interpersonal, communication, and relationship-building skills, along with sound judgment and a consistently professional demeanor
You will be flexible and willing to travel to potential housing sites as needed
You will have bilingual proficiency in English and Spanish (preferred)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
