We are excited to launch a new Public Safety Department. We are seeking three full-time Public Safety Officers to help build a safe, supportive, and service-focused environment for our patients, residents, visitors, and team members.
This is a unique opportunity to join a newly established department and play an important role in shaping the future of safety and security at Story Medical. Public Safety Officers will work closely with and provide 24/7/365 support our clinical and operational teams to strengthen the healing environment through proactive safety practices, de-escalation, emergency response, and compassionate service. Located in Nevada, Iowa, we deliver top-quality healthcare across multiple specialties in a community-focused setting. Be part of our dynamic team and make a meaningful impact in healthcare!
As a Public Safety Officer, you will:
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Maintain a professional and visible security presence throughout the facility.
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Respond immediately to disorderly, aggressive, or hostile behavior involving patients, visitors, or staff.
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Utilize de-escalation techniques to safely manage behavioral health and substance use-related incidents.
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Assist clinical staff in managing patients in crisis, particularly in the Emergency Department.
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Contribute to a calm and reassuring environment for patients and families.
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Monitor access points and ensure secure entry/exit practices.
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Serve as a resource to staff for safety-related questions and concerns.
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Maintain strict confidentiality of patient, resident, and personnel information.
JOIN OUR TEAM!
Required Education, Experience, and Skills:
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High school diploma or equivalent required
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Valid driver’s license required
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Certification in de-escalation and crisis intervention (or ability to obtain)
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Certification to carry and use approved less-lethal equipment (e.g., Taser) upon hire or within designated timeframe
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Basic Life Support (BLS) certification preferred or required within specified timeframe
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Strong interpersonal and communication skills
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Ability to remain calm under pressure
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Ability to assess situations quickly and respond appropriately
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Skilled in conflict resolution and de-escalation techniques
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High level of professionalism, integrity, and accountability
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Individuals cannot be on the Office of Inspector General (OIG) Excluded Provider List
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Must have legal authorization to work in the United States
Preferred Education, Experience, and Skills:
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Associate degree or relevant training in criminal justice, public safety, or related field preferred
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Prior experience in security, law enforcement, military, or healthcare security
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Experience in de-escalation and conflict management
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Experience working in healthcare or behavioral health setting
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Understanding of patient-centered care in a healthcare environment
WHY CHOOSE US?
Are you looking for a workplace that prioritizes your well-being and supports your professional growth? Look no further! We offer a competitive salary range paired with a comprehensive benefits package designed to assist you throughout your career journey.
At Story Medical, we provide access to wellness resources, professional development opportunities, retirement planning assistance, and a supportive work environment. We believe in equipping our team members with the tools and resources they need to succeed. Join us and become part of a community where your contributions are valued, and your growth is encouraged.
Additional Details:
Department: Security
Employment Type: Full-Time
Starting Wage: $21.10/hour; Actual compensation is based on relevant experience, qualifications, and internal equity.
Work Authorization: Please note that Story County Medical Center will only employ individuals who are legally authorized to work in the United States. This position does not offer sponsorship for work authorization. Candidates with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN, or those who require sponsorship for work authorization now or in the future, are not eligible for hire at this time.
Ready to take the next step in your career? Apply now and join our dedicated team at Story County Medical Center!
