Weekend Front Desk Agent Every Saturday & Sunday 7:30am-6:00pm & Monday & Tuesday 1:00 to 6:00pm
Location: New Orleans Athletic Club
Schedule: Saturdays & Sundays (Opening and Closing Shifts)
Overview:
We’re looking for an energetic, friendly, and dependable Weekend Front Desk Agent to be the welcoming face of our gym. This person will create a positive first impression for members and guests, ensuring every visit starts and ends on a great note. The ideal candidate is personable, detail-oriented, and comfortable managing multiple tasks in a fast-paced environment.
Responsibilities:
- Greet all members and guests promptly and warmly upon arrival.
- Check members in using our system and verify membership details.
- Handle payments, including cash and credit card transactions.
- Answer phone calls, respond to inquiries, and direct calls or messages as needed.
- Provide accurate information about gym services, classes, and membership options.
- Support sales staff by registering new guests or collecting information when needed.
- Notify members of expired payment methods and update billing information.
- Assist personal trainers and staff with scheduling or administrative needs.
- Maintain the front desk area’s cleanliness and organization.
- Open and close the facility following established procedures.
Qualifications & Skills:
- Previous experience as a Front Desk Agent, Receptionist, or in a customer service role preferred.
- Strong customer service attitude with a friendly, outgoing personality.
- Excellent communication, multitasking, and organizational skills.
- Professional phone etiquette and proficiency with email communication.
- Reliable, punctual, and able to work independently.
- Basic computer literacy (experience with POS or membership systems a plus).
Why Join Our Team:
- Positive, team-oriented work environment.
- Free or discounted gym membership.
- Opportunity to grow
This Job Is:
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
