Overview
We are seeking a dynamic and strategic Agency Director to lead and grow our insurance agency operations. This pivotal role involves overseeing the agency’s sales initiatives, managing client relationships, ensuring compliance with insurance regulations, and driving overall business success. The ideal candidate will possess a passion for sales, exceptional leadership skills, and a comprehensive understanding of various insurance products including health, life, property, and casualty insurance. As Agency Director, you will inspire your team to achieve ambitious goals while delivering outstanding customer service and fostering long-term client partnerships.
Duties
- Lead the agency’s sales efforts through proactive outside sales activities, including community outreach and networking to generate new business opportunities.
- Develop and implement strategic marketing plans to increase brand visibility and attract new clients across diverse markets.
- Negotiate insurance policies with clients, ensuring optimal coverage options that meet their needs while maintaining profitability for the agency.
- Build and maintain strong customer relationships by providing personalized service, addressing inquiries promptly, and offering expert guidance on insurance products.
- Oversee sales administration processes using CRM (Customer Relationship Management) systems to track leads, manage client data, and analyze sales performance metrics.
- Ensure compliance with all insurance regulations, including HIPAA (Health Insurance Portability and Accountability Act) and other legal requirements related to health, life, property, and casualty insurance.
- Provide ongoing training and mentorship to staff on product knowledge, sales techniques, regulatory updates, and customer service excellence.
Qualifications
- Proven experience in outside sales within the insurance industry or related fields such as retail sales or telemarketing.
- Strong negotiation skills with a track record of closing complex deals effectively.
- Multilingual abilities are highly desirable to serve diverse client populations; bilingual proficiency is a plus.
- Demonstrated expertise in sales administration and analysis skills to interpret performance data and optimize strategies.
- Knowledge of commercial insurance products including property casualty, health insurance, life insurance, and benefits administration.
- Familiarity with insurance regulation standards such as HIPAA compliance and licensing requirements across different jurisdictions.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) along with CRM system platforms for client management.
- Excellent communication skills—both verbal and written—to facilitate client interactions and team collaboration.
- Experience in marketing strategies aimed at expanding client base and enhancing brand recognition within competitive markets.
Join us as an Agency Director to lead with energy, build impactful relationships, and drive success in a fast-paced environment! We are committed to supporting your growth through comprehensive training programs and a vibrant team culture dedicated to excellence in service delivery.
Pay: $66,547.40 - $80,143.10 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Work Location: In person
