Bright Steps Pediatric Therapy is looking for a part-time Medical Billing & Insurance Administrative Support team member to join our Torrance office. This role is ideal for someone who is highly organized, detail-oriented, and enjoys solving problems while helping families navigate the insurance process.
Responsibilities include:
- Following up on denied, rejected, or unpaid insurance claims
- Contacting insurance companies to resolve claim issues and obtain claim status updates
- Communicating with families regarding billing questions, insurance matters, and declined copay payments
- Working closely with our therapists to gather documentation or information needed to process claims
- Assisting with insurance benefit verifications and prior authorizations
- Maintaining accurate billing records and administrative documentation
- Providing general administrative support as needed
Qualifications:
- Experience with medical billing and insurance claims is required
- Experience with insurance verification and prior authorizations is preferred
- Excellent organizational skills and strong attention to detail
- Comfortable communicating professionally by phone and email
- Strong problem-solving skills and ability to work independently
- Proficient with computers and able to learn new software systems
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Retirement plan
Work Location: In person
