About Cal-Lift, Inc.:
Cal-Lift, Inc. is a leading provider of material handling equipment and service solutions in California, Arizona and Nevada. With a strong reputation for excellence and reliability, we support a wide range of industries with top-tier service, equipment, and customer care. We take pride in our people-first culture, where every team member is essential to our success.
Position Overview:
We are currently hiring a full-time Material Handling Dispatcher to join our service team. This role is key to ensuring our field technicians are efficiently scheduled, service calls are executed smoothly, and customer expectations are met with professionalism and urgency. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment with the ability to work independently.
Responsibilities:
- Schedule and dispatch service technicians to customer locations for equipment repair and maintenance
- Monitor technician workload and adjust schedules to ensure quick response times and maximum efficiency
- Enter service calls into the system with complete and accurate information
- Serve as the communication link between customers, technicians, and internal departments
- Follow up on open calls and ensure timely resolution of work orders
- Track technician progress and provide updates to customers as needed
- Maintain clear and professional phone and email communication at all times
- Provide exceptional customer service with every interaction
- Assist with administrative duties related to service operations
What We’re Looking For:
- 2+ years of dispatching, scheduling, or logistics experience (material handling industry preferred)
- Excellent multitasking and organizational skills
- Strong Microsoft Office skills (Outlook, Excel, Word required)
- Professional phone etiquette and written communication skills
- Strong customer service background and a team-first attitude
- Ability to work independently, stay focused, and complete tasks with accuracy
- High school diploma or GED required
Benefits at Cal-Lift, Inc.:
- Competitive hourly pay based on experience ($25–$30/hr.)
- Full-time hours with a consistent Monday–Friday schedule
- Medical, dental, and vision insurance
- Paid vacation, holidays, and sick time
- 401(k)
- Employee referral program
- Supportive team culture and growth opportunities
If you're a self-starter with dispatching experience and a passion for customer service, we’d love to hear from you. Apply now and grow your career with Cal-Lift, Inc.!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Ability to Commute:
- City of Industry, CA 91746 (Required)
Ability to Relocate:
- City of Industry, CA 91746: Relocate before starting work (Preferred)
Work Location: In person
